Genesis Torres
MELBOURNE,FL
Summary
Proven track record in customer service excellence and cash handling, demonstrated during tenure at CVS Pharmacy. Expert in enhancing customer satisfaction and loyalty through effective assistance and empathy. Skilled in maintaining cleanliness and sanitation, showcasing a strong work ethic and integrity. Achieved high accuracy levels in transactions, contributing significantly to operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
CVS Pharmacy
04.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Housekeeper
Hyatt Vacation Club
05.2023 - 04.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
Education
GED -
Colegio Educativo Lazaro
San Juan, PR09.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Cash Register Operation
- Customer Relations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
CVS Pharmacy
04.2024 - 06.2024
Housekeeper
Hyatt Vacation Club
05.2023 - 04.2024
GED -
Colegio Educativo Lazaro
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding