Genesis Torres
Chino Hills,CA
Summary
Experienced coach and customer service professional with a background in fast-paced theater operations and student-athlete development. Skilled in conflict resolution, time management, and clear communication. Brings a strong focus on teamwork, safety, and reliable day-to-day execution.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender
Harkins Theaters
Chino, California
11.2025 - Current
- Recommended cocktails and beverage options to enhance movie guests' experience with attentive service.
- Utilized strong knowledge of the bar menu and food options to assist in drink preparation and provide tailored guest recommendations.
- Managed drink orders through POS system, ensuring accurate cash transactions and efficient service.
- Checked guest IDs to confirm age for alcohol service. and enforced alcohol service guidelines.
- Communicated flavor profiles and taste notes to guide customer choices.
- Established connections with customers through engaging conversations. with customers through friendly conversation and attentive service.
- Maintained clean bar area, glassware, utensils, and equipment in line with sanitation standards.
- Prepared alcoholic beverage service for Harkins Theater guests at the bar service counter.
- Partnered with concession staff to coordinate smooth guest service across theater operations.
Volleyball Coach
Los Altos High School
Hacienda Heights, California
06.2023 - Current
- Developed and executed volleyball practice plans for Los Altos High School student-athletes, enhancing skill development and team cohesion.
- Coached player skills, footwork, and team communication during training sessions.
- Built game plans and adjusted lineups for match competition.
- Created drills and exercises to build agility, strength, coordination, and stamina in volleyball players.
- Mentored athletes in discipline, sportsmanship, and school pride, fostering a positive team culture and personal growth.
- Promoted team spirit and unity through consistent positive reinforcement, leading to improved team morale.
- Maintained a safe environment by actively monitoring safety protocols throughout athlete supervision.
- Provided guidance on academic, athletic, and personal development.
Team Member
Harkins Theaters
Chino, California
05.2023 - 11.2025
- Welcomed Harkins Theatres guests and provided information on showtimes and seating to enhance their experience.
- Checked tickets and directed guests to correct theaters and seating areas.
- Sold tickets and handled payments at box office and point-of-sale stations.
- Prepared popcorn, drinks, and concession items.
- Ensured cleanliness in auditoriums, lobbies, and restrooms during guest visits to maintain a pleasant environment.
- Checked expiration dates on food items to ensure freshness and uphold quality standards.
- Rotated through multiple stations based on team needs.
Head Coach Throwing Events
Los Altos High School
Hacienda Heights, California
01.2022 - 06.2024
- Guided student-athletes through daily practices and game preparation.
- Planned training sessions aligned with school athletic goals and team development.
- Evaluated player performance to optimize lineups, drills, and competition strategies.
- Provided constructive feedback on player performance to enhance development after each game or practice session.
- Facilitated conditioning sessions, ensuring adherence to safety standards during workouts.
- Suggested exercise modifications for individual athletes to reduce strain and injury risk.
- Built positive relationships among players, coaches, parents, and administrators.
- Examined sport rules and regulations to ensure compliance during practices to shape compliant teaching strategies.
Education
Associate of Business Administration - T - Business Administration
Citrus College
Glendora, CA10-2026
Associate of Business Administration - T - Business Administration
Mt. San Antonio College
Walnut, CASkills
- Cash register and POS operation
- Food and drink preparation
- Safe food handling procedures
- Speedy and efficient
- Organization and time management
- Effective conflict resolution and problem solving
- Adaptable to stressful and fast paced environments
- Strong work ethic
Certification
- CPR Certified
Timeline
Bartender
Harkins Theaters
11.2025 - Current
Volleyball Coach
Los Altos High School
06.2023 - Current
Team Member
Harkins Theaters
05.2023 - 11.2025
Head Coach Throwing Events
Los Altos High School
01.2022 - 06.2024
Associate of Business Administration - T - Business Administration
Citrus College
Associate of Business Administration - T - Business Administration
Mt. San Antonio College