Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
4
4
years of professional experience
Work History
General Manager
Grupo Neurofisiologico Del Peru S.A.C
01.2020 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Analyzed market trends and competitor activities to create competitive advantages.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Managed purchasing, sales, marketing and customer account operations efficiently.
Managed import and export processes,
Managed of supplier documentation until issuance of sanitary registration.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Raised property accuracy and accountability by creating new automated tracking method.
Education
Bachelor of Science - Communication Advertising & Public Relations
Rafael Belloso Chacin University
Maracaibo, Venezuela
12.2016
Skills
Customer Experience and Client Relations
Leadership
Profit and Loss
Organizational Restructure and Change
Marketing
Financial Document Control
Market Analysis
Negotiation
Project Management
Purchasing and Planning
Communication Skills
Regulatory Affairs
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
General Manager
Grupo Neurofisiologico Del Peru S.A.C
01.2020 - Current
Bachelor of Science - Communication Advertising & Public Relations
Rafael Belloso Chacin University
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