Genesis Welch
Lower Peach Tree,AL
Summary
Detail-oriented employee with exceptional interpersonal skills and a strong commitment to providing positive and memorable experiences. Adept at multitasking and managing time effectively. Seeking a full-time position that offers professional challenges to leverage strong interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Agent Assisant I
Alabama Cooperative Extension System - Auburn University
02.2024 - Current
- Plan, develop, coordinate and deliver nutrition education programming
- Deliver nutrition education to SNAP eligible clients
- Develop partnerships and contacts with local service agencies, school districts and other community agencies.
Financial Support Worker
State of Alabama Department of Human Resource
07.2022 - 01.2024
- Reviewed and determined initial and continuing client eligibility for public assistance, food stamp, child support services, work and training services, or medical assistance benefits determination and entitlements.
- Facilitated positive relationships with clients by providing prompt, accurate responses to inquiries regarding billing issues or account status.
Intern
Dismas Charities
08.2021 - 12.2021
- Provided program assistants, construction and HVAC apprenticeships, and program management
- Assist clients in recovery, work alongside experienced professionals, and coordinate activities, resources, and implementation for smooth operations.
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Master of Science - Criminal Justice
Troy University
Troy, AL12.2025
Bachelor of Science in Criminal Justice - Concentration in Corrections
Alabama State Universit
Montgomery, AL12.2021
Skills
- Customer Support
- MS Office Proficiency
- Interpersonal and Written Communication
- Client Interaction
- Relationship Building
- Active Listening
- File Organization
- Research and data collection
- Case Management
- Administrative Support
- Schedule Maintenance
- Criminal justice research
Timeline
Agent Assisant I
Alabama Cooperative Extension System - Auburn University
02.2024 - Current
Financial Support Worker
State of Alabama Department of Human Resource
07.2022 - 01.2024
Intern
Dismas Charities
08.2021 - 12.2021
Master of Science - Criminal Justice
Troy University
Bachelor of Science in Criminal Justice - Concentration in Corrections
Alabama State Universit
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