With a proven track record at VA Medical Center, I excel in staff leadership and quality control, enhancing patient care and satisfaction. Skilled in conflict management and decision-making, I've significantly contributed to team development and efficient ward management, ensuring compliance and high-performance standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
VA Medical Center
03.2021 - Current
Supervised, directed, and motivated high-quality performance from nursing staff.
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Verified facility remained up-to-date and compliant with laws and regulations.
Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Cover Nurse Manager as needed.
Registered Nurse, Medical-Surgical Unit
VA Medical Center
04.2017 - 03.2021
Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Managed caseload of six simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
Advocated for and strived to protect health, safety, and rights of patient.
Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
Registered Nurse, Med Surge, Cardiac Telemetry
TriStar Southern Hills Medical Center
11.2013 - 04.2018
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse, Medical-Surgical Unit
Nashville General Hospital at Meharry
12.2013 - 10.2015
Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Managed caseload of five patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT
10-2023
Bachelor of Science - Nursing Science
Western Governors University
Salt Lake City, UT
04-2019
Associate of Applied Science - Nursing
Tennessee State University
Nashville, TN
05-2013
Skills
Patient confidentiality
Ethical practice and demission making
Care coordination
Quality control
Performance monitoring
Documentation accuracy
Staff leadership and development
Conflict management
Ward management and coverage planning
Covering for Nurse Manager
Affiliations
American Nursing Association (ANA)
Tennessee Nursing Association (TNA)
Certification
Medical Surgical Nurse Certification (CMSN)
Timeline
Assistant Nurse Manager
VA Medical Center
03.2021 - Current
Registered Nurse, Medical-Surgical Unit
VA Medical Center
04.2017 - 03.2021
Registered Nurse, Medical-Surgical Unit
Nashville General Hospital at Meharry
12.2013 - 10.2015
Registered Nurse, Med Surge, Cardiac Telemetry
TriStar Southern Hills Medical Center
11.2013 - 04.2018
Master of Science - Nursing Leadership And Management
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