Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Geneva Wegner

Geneva Wegner

Blaine,MN

Summary

Conscientious Customer Service Associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

4
4
years of professional experience
1
1
years of post-secondary education
1
1
Certifications

Work History

Restaurant Crew Member

Taco Bell
Fridley , MN
06.2014 - 01.2015
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Worked front counter, drive-thru and other areas.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept food preparation area, equipment and utensils clean and sanitary.

Crew Member

Chipotle
Blaine , MN
01.2015 - 06.2015
  • Trained new team members on procedures, customer service and sales techniques.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Kept food preparation area, equipment and utensils clean and sanitary.

Crew Member

Taco Bell
Fridley , MN
06.2015 - 09.2015
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Worked front counter, drive-thru and other areas.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept food preparation area, equipment and utensils clean and sanitary.

Sales Associate Team Leader

JCPenney Department Store
Coon Rapids, MN
09.2015 - 02.2016
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Helped customers locate products and checked store system for merchandise at other sites.

Crew Member

Arby's Restaurant
Coon Rapids, MN
01.2015 - 08.2016
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep the pantry well-stocked during busy periods.
  • Trained new team members on procedures, customer service and sales techniques.
  • Prepared products following restaurant, health and safety standards and procedures.

Education

Associate In Human Resource Management - Not Complete

Rasmussen College
Blaine, MN
09.2019 - 02.2020

Diploma -

Paladin Career And Technical High School
Blaine, MN
09.2012 - 04.2016

Skills

    Strong written and verbal communication skills

undefined

Certification

Personal Care Assistant (PCA)

Timeline

Personal Care Assistant (PCA)

09-2021

Community First Services and Supports (CFSS)

09-2021

Associate In Human Resource Management - Not Complete

Rasmussen College
09.2019 - 02.2020

Sales Associate Team Leader

JCPenney Department Store
09.2015 - 02.2016

Crew Member

Taco Bell
06.2015 - 09.2015

Crew Member

Chipotle
01.2015 - 06.2015

Crew Member

Arby's Restaurant
01.2015 - 08.2016

Restaurant Crew Member

Taco Bell
06.2014 - 01.2015

Diploma -

Paladin Career And Technical High School
09.2012 - 04.2016

Similar Profiles

CREATE PROFILE
Geneva Wegner