Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genevie Holt

Bentonville,AR

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Sonic DriveIn
Rogers, AR
06.2023 - Current
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Assisted customers in navigating the website, placing orders, and completing payments.
  • Handled cash transactions accurately according to established policies and procedures.

Assistant Manager

Sonic DriveIn
Bentonville, AR
06.2019 - 01.2022
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Handled cash transactions accurately according to established policies and procedures.
  • Ensured all customer service standards are met at all times.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Bentonville High School
Bentonville, AR
05-2015

Skills

  • Customer service expertise
  • Training and mentoring
  • Focused on customer satisfaction
  • Time Management
  • Cash Handling

Timeline

Assistant Manager

Sonic DriveIn
06.2023 - Current

Assistant Manager

Sonic DriveIn
06.2019 - 01.2022

High School Diploma -

Bentonville High School
Genevie Holt