Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genevieve Decaudin

Bloomington,Indiana

Summary

Dynamic and engaging professional with a proven track record in customer service and sales, honed at The Indiana Shop and other notable venues. Excelled in guest relations and product recommendations, enhancing customer satisfaction and engagement. Skilled in payment processing and communication, consistently delivering exceptional service and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Sales Associate

The Indiana Shop
Bloomington, IN
08.2024 - Current
  • Provided accurate information about products, prices and services..
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Engaged customers in friendly, professional dialogue to determine needs.

Crew Member

Jersey Mike's Subs
Bloomington, IN
05.2024 - 08.2024
  • Adhered to health department regulations regarding food handling procedures.
  • Monitored the quality of food served to ensure it met company standards for presentation and temperature.
  • Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
  • Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments, and providing change.

Crew Member

Feta Kitchen + Café
Bloomington, IN
08.2022 - 05.2023
  • Adhered to health department regulations regarding food handling procedures.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Resolved customer complaints in a professional manner.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Camp Counselor

YMCA Of Greater Indianapolis
Fishers, IN
05.2022 - 07.2022
  • Communicated regularly with parents regarding their child's progress at camp.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Provided emotional support to campers dealing with homesickness, or other issues they were experiencing during camp.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.

Crew Member

Crumbl Cookies
Fishers, IN
04.2021 - 08.2021
  • Maintained an organized work area to ensure efficient operations.
  • Monitored the quality of food served to ensure it met company standards for presentation and temperature.
  • Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments, and providing change.

Crew Member

Dunkin' Donuts
Fishers, IN
10.2019 - 04.2021
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

Bachelor of Arts - Liberal Studies

Indiana University, Bloomington
Bloomington, IN
12-2025

High School Diploma -

Fishers High School
Fishers, IN
06-2021

Skills

  • Product recommendations
  • Guest relations
  • Written and oral communication skills
  • Friendly and outgoing
  • Payment processing
  • Time management
  • Customer engagement
  • Excellent communication skills

Timeline

Sales Associate

The Indiana Shop
08.2024 - Current

Crew Member

Jersey Mike's Subs
05.2024 - 08.2024

Crew Member

Feta Kitchen + Café
08.2022 - 05.2023

Camp Counselor

YMCA Of Greater Indianapolis
05.2022 - 07.2022

Crew Member

Crumbl Cookies
04.2021 - 08.2021

Crew Member

Dunkin' Donuts
10.2019 - 04.2021

Bachelor of Arts - Liberal Studies

Indiana University, Bloomington

High School Diploma -

Fishers High School

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Genevieve Decaudin