Genna Valle

Consistently and concisely communicated regulations and revisions with closers

Ensure correct recording fees are disbursed and reconcile discrepancies

Well exceeded both legal and company turntime metrics

Acted as customer contact from welcome email to close

Cultivated close relationships with closers to form a great team

Responsible for obtaining invoices, payoffs, releases etc and tracking request and receipt dates for my records

Was designated 'cover' for coworker vacations and/or absences- quite proud of this one

Know and abide by federal guidelines regarding lending regulations

Manage multiple loan officer personalities efficiently

Set timelines and reasonable expectations for borrowers

High level of multitasking

Track orders prior to commitment completion

Generate CPLs

Order entry as necessary

Deposit fee checks

Reception duties

Set office Covid guidelines