Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Genisa Buckner

Virginia Beach,Va

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


Highly experienced individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Chops Seafood & Steak
01.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server/Bartender

Twin Peaks
12.2021 - 05.2022
  • A fast paced service environment
  • Provide excellent customer service
  • Provide guests with all dinner needs while establishing a relationship with guests.

Server/Bartender

Buffalo Wild Wings
08.2021 - 12.2021
  • A fast paced service environment
  • Provide excellent customer service
  • Provide guests with all dinner needs while establishing a relationship with guests.

Chick-fil-A Employee

05.2019 - 08.2019
  • Made sure that the guests were always put first and taken care of to the best of my ability
  • Prepped food, cleaned dining area, expedited food, front counter cashier, made sure restroom and play area were clean, made sure the dining area was swept and trash was taken out.

Summer Camp Counselor

Greater Houston YMCA
05.2017 - 08.2017
  • Supervised camp age kids
  • Direct and implement assigned games and activities throughout the day
  • Maintain a positive attitude and encourage campers daily
  • Mentor campers on a daily basis
  • Belayed children on ropes course daily
  • Ropes course certified.

Food Truck

05.2017 - 08.2017
  • Cooked/prepared food, and handled the money in the truck.

Softball Camp Counselor

Counslor
05.2017 - 06.2017
  • Supervised camp age kids
  • Help train and develop physical and mental skills for the kids to play the game correctly
  • Directed the kids through the drills and activities throughout the day with a positive and encouraging attitude.

Camp Counselor

Round Rock Parks and Recreations
05.2016 - 09.2016
  • Supervised camp age kids
  • Direct and implement assigned games and activities throughout the day
  • Maintain a positive attitude and encourage campers daily
  • Mentor campers on a daily basis.

Babysitter

04.2014 - 08.2016
  • Supervised/watched young kids
  • Followed the rules the parents left for me and helped the kids enjoy themselves
  • Made sure the kids were safe at all times of the day.

Education

Graduate -

St. Edwards University
01.2022

Sophomore -

Mclennan Community College (Graduate)
05.2019

Diploma -

Stony Point High School
Round Rock, Texas
06.2017

Skills

  • Sales
  • Customer Service
  • Childcare
  • Cleaning Experience
  • Customer Relationship Management
  • Problem solving
  • Communication
  • Microsoft Excel
  • Microsoft Word
  • Filled paperwork/ billing paperwork
  • Scheduling/ Calendar skills
  • Write and edit documents from letters to reports and instructional documents
  • Routing email
  • Prepare communications, such as memos, emails, invoices, reports and other correspondence
  • Decision-making: Ability to make independent decisions on a daily basis, addressing the best way to handle specific tasks
  • Organization: Learn to keep yourself and others organized and how to determine which tasks are the most important in a given list
  • Writing: Spelling, punctuation, sentence structure and writing are essential to the Administrative Assistant role

Certification

  • First Aid Certification
  • CPR certification

Volunteer Experience

Homeless Needs Project, 2015, 2017

Timeline

Server

Chops Seafood & Steak
01.2023 - 11.2023

Server/Bartender

Twin Peaks
12.2021 - 05.2022

Server/Bartender

Buffalo Wild Wings
08.2021 - 12.2021

Chick-fil-A Employee

05.2019 - 08.2019

Softball Camp Counselor

Counslor
05.2017 - 06.2017

Summer Camp Counselor

Greater Houston YMCA
05.2017 - 08.2017

Food Truck

05.2017 - 08.2017

Camp Counselor

Round Rock Parks and Recreations
05.2016 - 09.2016

Babysitter

04.2014 - 08.2016

Graduate -

St. Edwards University

Sophomore -

Mclennan Community College (Graduate)

Diploma -

Stony Point High School

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Genisa Buckner