Genna Spina
Denville,NJ
Summary
As a go getter I am always determined to complete each task at hand to the fullest. I am great with time management and have plenty of transferable skills. As a leader with four years of experience in the food industry, I am comfortable delegating tasks as well as working as part of a team. I strive to grow with each opportunity until I accomplish my career goals.
Overview
4
4
years of professional experience
Work History
Shift Leader
Playa Bowls
01.2022 - 02.2024
- Prepared a variety of orders, including juices, smoothies, and bowls, in a timely and sufficient manor.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
- Maintained a solid knowledge of products and services available.
- Cleaned and stocked costumer eating areas, work stations, and equipment.
Seasonal Worker
Spirit Halloween Store
07.2021 - 11.2021
- Assist and encourage guest in making costume selections.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Maintained a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Provided customer service, addressing inquiries and resolving issues in a timely manner.
Shift Leader
Dunkin Donuts
05.2020 - 07.2021
- Prepared a variety of food items and beverages to guest,
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings, along with on going menu items.
- Provided ongoing training for new hires, creating a positive team atmosphere that encouraged growth and development.
Education
Randolph Township, NJ
A.A.S. Photography – Deans List
County College Of Morris05.2025
Skills
- Cash Handling
- Complaint Resolution
- Team Supervision
- Daily Workflows
- Strong Verbal and Written Communication
- Positive Attitude
- Opening and Closing Procedures
Timeline
Shift Leader
Playa Bowls
01.2022 - 02.2024
Seasonal Worker
Spirit Halloween Store
07.2021 - 11.2021
Shift Leader
Dunkin Donuts
05.2020 - 07.2021
Randolph Township, NJ
A.A.S. Photography – Deans List
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