GENESIS TOUCHARD

Roles and Responsibilities:

• Conduct thorough market analysis to identify and research new potential leads.
• Utilize strategic approaches and persuasive sales techniques to effectively close new business opportunities.
• Negotiate contracts and agreements with clients to ensure mutually beneficial outcomes.
• Develop and tailor marketing and communication plans to resonate with the Latin American demographic, leveraging language proficiency, cultural sensitivity, and market insights.
• Collaborate with cross-functional teams to create and implement effective sales strategies.
• Provide ongoing support and service to clients to ensure their satisfaction and retention.
• Maintain accurate and up-to-date records of sales activities and client interactions.
• Participate in industry events and conferences to stay informed about market trends and developments.

Roles and Responsibilities:

• Successfully managed and led a high-performing sales team focused on the Beauty, Style, and Tech segments.
• Developed and implemented strategic sales initiatives to drive revenue growth and achieve sales targets.
• Analyzed market trends, identified customer needs, and adapted sales strategies to maximize profitability.
• Built strong relationships with key leaders, vendors, and suppliers to ensure optimal product assortment and availability.
• Effectively trained and coached sales team members to enhance their product knowledge and sales techniques.
• Consistently exceeded performance goals, receiving recognition for outstanding sales achievements.
• Implemented effective merchandising strategies to enhance product visibility and drive customer engagement.
• Proactively resolved customer issues and provided exceptional service, resulting in high customer satisfaction rates.
• Utilized data analytics to track sales performance and identify opportunities for improvement.
• Maintained a thorough understanding of competitor activities and market trends to stay ahead in the industry.
• Fostered a positive and inclusive team culture, promoting teamwork and employee development.

• Performed daily store opening and closing duties, ensuring compliance with all store policies.
• Analyzed store performance trends and developed action plans to improve operations.
• Trained and managed a team of retail sales associates to achieve high customer service ratings and meet sales targets.
• Successfully merchandised and sold luxury retail goods to high-end clients.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.