Genti Alemayehu
Las Vegas,NV
Summary
Retail supervisor with over 8 years of experience in office and retail environments. Proven ability to manage multiple tasks effectively while enhancing customer satisfaction and achieving business objectives.
Overview
11
11
years of professional experience
Work History
Supervisor
Ecco Shoes
Las Vegas, USA
11.2014 - Current
- Supervised daily operations and ensured adherence to company standards.
- Optimized employee scheduling and payroll for enhanced operational efficiency and cost control.
- Executed store opening and closing procedures, ensuring register reconciliation and accurate daily records.
- Conducted quarterly store audits to ensure compliance and identify areas for improvement.
- Developed merchandising and promotional strategies to enhance customer engagement and increase sales.
- Managed ordering of store supplies to maintain operational readiness and cost efficiency.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Office Receptionist
Abesha business service
Las Vegas, USA
03.2022 - 01.2024
- Provided friendly and efficient service to customers at front desk operations.
- Greeted clients warmly, creating a welcoming environment upon arrival.
- Responded to inquiries via multi-line phone system, transferring calls to appropriate departments.
- Implemented efficient filing systems, enhancing organization and accessibility of records.
- Drafted professional correspondence, including memos, letters, and marketing materials.
- Prepared documentation and reports for office meetings, ensuring timely distribution and filing.
Education
Associate of Arts -
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Cheyenne High School
Las Vegas, NVSkills
- Office administration
- Customer service
- Store operations
- Administrative support
- Organization skills
- Verbal and written communication
Timeline
Office Receptionist
Abesha business service
03.2022 - 01.2024
Supervisor
Ecco Shoes
11.2014 - Current
Associate of Arts -
College of Southern Nevada
High School Diploma -
Cheyenne High School