Summary
Overview
Work History
Education
Skills
Timeline
Generic

GENTILLE MUKIZA

Goodyear,USA

Summary

Motivated and empathetic professional with experience in case management, needs assessment, and community resource coordination seeking an internship in Social Work. Committed to supporting individuals and families in crisis, promoting self-sufficiency, protecting vulnerable populations, and ensuring access to essential services through compassionate, strengths-based practice. Skilled Intake Coordinator proficient in client assessments, workflow coordination, and seamless service delivery. Strong emphasis on team collaboration, achieving results, adaptability to changing needs, and efficient operations for high client satisfaction.

Overview

6
6
years of professional experience

Work History

Intake Coordinator

Copa Health
08.2024 - Current
  • Completes client screening and assessment
  • Data entry and documentation
  • Complete treatment recommendation and treatment plan
  • Coordinate with other providers regarding the client’s needs

SMI Case Manager

Copa Health
12.2023 - 08.2024
  • Provides case management expertise that includes assessments, treatment planning, supportive counseling, linking members to community resources, and monitoring progress.
  • Participates in weekly/bi-weekly/monthly staffing for members
  • Maintains compliance with regulatory standards by appropriately managing caseloads and ensuring engagement with client services by identifying emerging needs and promoting goal attainment
  • Collaborates with peer supporters, Rehab specialists, benefits specialists, counselors, and providers to ensure team-oriented client-centered focus and create a safe and secure environment

Behavioral Health Tech

Arizona Mentor Network
08.2023 - 12.2023
  • Psychoeducational group counseling
  • Communicate effectively and compassionately with patients, families, and colleagues
  • Collect and record data on patient progress with high-fidelity

Arizona Mentor Network
01.2019 - 01.2022
  • Assisted clients with daily personal tasks
  • Helped to plan client appointments and organize a schedule
  • Encouraging client engagement in social networks and communities
  • Worked closely with the patient to enhance their decision-making skills and encourage them to engage in more activities that will help strengthen their physical and mental health

Behavioral Health Technician

Concentric Healthcare Staffing: Arizona State Hospital/Community Bridge Inc
01.2020 - 01.2021
  • Assisted with the treatment of adult patients in an inpatient setting who have various behavioral problems
  • Assisting and orienting patients upon admission
  • Provide physical and psychological care to psychiatric patients and lead recreational and therapeutic activities

Education

Bachelor - Marketing and Advertising, Minor in Social Work

Grand Canyon University
Phoenix, AZ

Masters - Social Work

Grand Canyon University
Phoenix, AZ

Skills

  • Attention to detail
  • Empathy and multitasking abilities
  • Knowledge of electronic health records/data management and medical billing
  • Excellent computer skills (Microsoft)
  • Problem-solving and leadership skills
  • Time management and organization skills
  • Strong Communication Skills (Written/verbal)

Timeline

Intake Coordinator

Copa Health
08.2024 - Current

SMI Case Manager

Copa Health
12.2023 - 08.2024

Behavioral Health Tech

Arizona Mentor Network
08.2023 - 12.2023

Behavioral Health Technician

Concentric Healthcare Staffing: Arizona State Hospital/Community Bridge Inc
01.2020 - 01.2021

Arizona Mentor Network
01.2019 - 01.2022

Masters - Social Work

Grand Canyon University

Bachelor - Marketing and Advertising, Minor in Social Work

Grand Canyon University
GENTILLE MUKIZA