Gentry Clark
N Las Vegas,NV
Summary
Status board operator with proven expertise in customer service excellence. Demonstrated ability to dispatch calls efficiently across departments, ensuring prompt responses to guest inquiries. Highly skilled in multitasking within fast-paced environments, coordinating effectively with housekeeping, engineering, front desk, and environmental services.
Overview
32
32
years of professional experience
Work History
status board operator
luxor hotel and casino
Las Vegas, Nevada
10.2009 - 03.2025
- Supported team members by providing information and resources as needed
- Communicated with staff regarding any issues related to the status board.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Communicated with maintenance team on damages to repair.
- Prioritized emergency calls to ensure timely response.
- Resolved customer complaints related to service issues or delays.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
status board operator
binions horseshoe casino
Las Vegas, Nevada
02.1993 - 08.2009
- assign rooms to guest room attendants
- assist guest in requested items for the rooms
- worked closely with the front desk to assist guest
- dispatch calls to various departments
Education
High School Diploma -
Rancho High School
NV06-1986
Skills
- Radio communication
- Schedule coordination
- Status board management
- very good at multi tasking
- Customer service
- Effective communication
- Attention to detail
Timeline
status board operator
luxor hotel and casino
10.2009 - 03.2025
status board operator
binions horseshoe casino
02.1993 - 08.2009
High School Diploma -
Rancho High School