Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline

Geoffrey Andersen

Smithfield,UT

Summary

Experienced professional with 22+ years in customer service, automotive repair, restoration, and project management. Expertise includes welding, automotive detailing, water damage remediation, and team leadership. Proven ability to drive customer satisfaction, deliver high-quality results, and meet deadlines in fast-paced environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
06.2022 - Current
  • Delivered over 4,500 orders, maintaining a 94% on-time delivery rate while ensuring customer satisfaction
  • Demonstrated problem-solving skills by addressing delivery challenges and maintaining professionalism in all interactions
  • Consistently achieved a 96% customer satisfaction rating

Auto Reconditioning Specialist

Attention N' Detail
06.2020 - 03.2021
  • Performed multi-stage paint corrections, ceramic coating applications, and headlight restorations on vehicles
  • Delivered high-quality upholstery cleaning, chrome polishing, and engine bay detailing to improve vehicle aesthetics
  • Collaborated with customers to ensure clear communication on service quality, expectations, and billing
  • Contributed to improved customer retention and satisfaction rates, enhancing company growth

Carpet Cleaning Manager

Alpine Cleaning and Restoration
01.2016 - 06.2020
  • Managed job scheduling, customer estimates, and emergency response services for both residential and commercial clients
  • Led a team of technicians in cleaning and remediation, specializing in fire, flood, and mold damage
  • Maintained strong customer relationships through consistent follow-ups and quality assurance processes
  • Cross-trained in all departments to optimize operational efficiency and service delivery

Mixing Technician

Gossner Foods
02.2015 - 01.2016
  • Operated and maintained mixing equipment to produce various milk product flavors, ensuring consistency and quality
  • Conducted precise calculations for accurate formulations, adhering to safety and sanitation protocols

Lead Carpet Cleaning Technician

Alpine Cleaning and Restoration
05.2007 - 02.2015
  • Provided residential and commercial carpet cleaning services, including microbial growth and water damage removal
  • Crossed trained in demolition and remediation projects for fire and flood damage, contributing to client recovery efforts
  • Contents department, trained in textile cleaning
  • Itemized customer belongs
  • Cleaned and deodorize damaged residential and commercial properties

Produce Associate

Lee's Marketplace
01.2002 - 05.2007
  • Managed stocking, rotation, and organization of produce, ensuring freshness and visual appeal
  • Enhanced the customer experience through product knowledge and prompt assistance

Education

Welding Technology - Welding processes

Bridgerland Applied Technology College, Logan, UT
07.2023

High School Diploma - undefined

Cache High School, Logan, UT
11.2021

Skills

  • Food handling
  • Mold Remediation
  • Automotive Repair
  • Fire remediation
  • Welding (TIG, MIG, FCAW)
  • TIG
  • Blueprint Reading & Interpretation
  • Textile cleaning
  • Heavy Lifting & Forklift Operation
  • MIG
  • Automotive Detailing
  • Ceramic Coating
  • Power & Hand Tools
  • FCAW

Certification

  • Water Certification, 02/17, 02/21
  • IICRC Certification, water damage restoration and applied microbial remediation
  • Driver's License

Awards

  • Contents Team Excellence Award, 08/12
  • Carpet cleaning Star Performer, 06/11
  • Outstanding Performance and Dedication, 10/08

Timeline

Delivery Driver - DoorDash
06.2022 - Current
Auto Reconditioning Specialist - Attention N' Detail
06.2020 - 03.2021
Carpet Cleaning Manager - Alpine Cleaning and Restoration
01.2016 - 06.2020
Mixing Technician - Gossner Foods
02.2015 - 01.2016
Lead Carpet Cleaning Technician - Alpine Cleaning and Restoration
05.2007 - 02.2015
Produce Associate - Lee's Marketplace
01.2002 - 05.2007
Bridgerland Applied Technology College - Welding Technology, Welding processes
Cache High School - High School Diploma,

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Geoffrey Andersen