Geoffrey Apolinar

• Assessed operational needs and equipment availability to develop personnel schedules and assignments.
• Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
• Led team of up to 8 service technicians in field activities.
• Reduced time to complete service calls and expertly retained key customers.

• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Managed inventory control, cash control, and store opening and closing procedures.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

• Troubleshooting and repair of volvo heavy equipment.

• committed to an equipment repair dealership standard.

• Performed safety and emissions inspections.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Completed customer orders and warranty services according to manufacturer specifications.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

• Troubleshoot and repair various models of Caterpillar equipment