Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. I am certified in handling XRAY, ASL XRAY, CT XRAY. All these certificates obtained by my work as TSO at Charlotte Douglas International Airport.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TSO Agent
Transportation Security Administration, TSA
04.2022 - Current
Providing protection and security for people traveling
Verify valid travel documents
Scan travelers and their belongings to rule out any device or possible weapon that breaches security
Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Screened over passengers per day by verifying ID's and boarding passes.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Security Guard
Sunstates Security
01.2021 - 04.2022
Scanning Elizabeth Arden's employees and monitoring security.
Responded quickly to emergency situations to assess and deflect issues.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
REDCON Solutions Group
07.2021 - 12.2021
Security Officer in a federal area.
Offering security and protection.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Brosnan Security
05.2019 - 01.2021
Reported suspicious activities and persons to law enforcement.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Internal patrols in the store and roving patrol in a truck in the parking lot
Scanning check points while looking for stolen merchandise that their containers have been opened and respond when security is called when either as back up for Asset Protection
Security Officer
G4S Secure Solutions
05.2019 - 09.2019
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Security Guard
Sunstate Security
11.2017 - 05.2019
Responded quickly to incidents and assessed active situations for security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Monitored CCTV cameras and alarm systems for security breaches.
Armed Security Officer
U.S Security Ass
09.2017 - 11.2017
Controlled access to property to secure facility and grounds from unauthorized entry.
Completed full building and grounds patrols to spot and investigate concerns.
Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Investigated suspicious activities and persons to maintain security of premises.
Security Guard
Sunstate Security
05.2017 - 09.2017
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Investigated suspicious activities and persons to maintain security of premises.
Internship Student
Aventura Police Department
06.2016 - 10.2016
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Analyzed problems and worked with teams to develop solutions.
Learned what is crime prevention and what I comprises, crime prevention techniques and factors that influence crime and how to prevent crime from happening or how to improve an area using crime prevention techniques.
Education
Bachelor of Science - Political Science And Government
University of Maryland - College Park
College Park, MD
06.2025
Associate of Science - Criminal Justice
Broward College
Davie, FL
12.2017
High School Diploma -
Dr. Michael M. Krop Senior High School
Miami, FL
06.2013
Skills
Security Station Experience
Crime Scene Management
Baggage Inspections
Incident Reporting
Customer Service and Assistance
Operations Management
Preserving Crime Scenes
Crime Prevention
Computer Skills
Emergency Response
CCTV Monitoring
Conflict Resolution
Friendly, Positive Attitude
Certification
Certified in handling XRAY, ASL XRAY, CT XRAY.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TSO Agent
Transportation Security Administration, TSA
04.2022 - Current
Security Officer
REDCON Solutions Group
07.2021 - 12.2021
Security Guard
Sunstates Security
01.2021 - 04.2022
Security Officer
Brosnan Security
05.2019 - 01.2021
Security Officer
G4S Secure Solutions
05.2019 - 09.2019
Security Guard
Sunstate Security
11.2017 - 05.2019
Armed Security Officer
U.S Security Ass
09.2017 - 11.2017
Security Guard
Sunstate Security
05.2017 - 09.2017
Internship Student
Aventura Police Department
06.2016 - 10.2016
Bachelor of Science - Political Science And Government