Geoletta Davis
Houston,TX
Summary
Results-driven professional with extensive experience in patient scheduling, referral processing, and electronic records management. Committed to enhancing patient experiences through effective communication and strong advocacy.
Overview
10
10
years of professional experience
Work History
PAC Specialty Scheduler
Harris Health
Houston, Texas
08.2026 - Current
- Currently completing training for the ACS Call Center Specialty scheduler position.
- Developing knowledge of Epic scheduling functions and electronic health records.
- Learning referral and appointment requirements for specialty services.
- Transitioning extensive PSRA experience into centralized specialty scheduling
PSRA
Harris Health Ben Taub Hospital
Houston, Texas
06.2016 - 08.2024
- Reviewed patient referrals and managed requests for surgical emergencies and specialty visits to ensure prompt care.
- Coordinated with providers and departments for timely scheduling and efficient care transitions.
- Entered accurate information into electronic health records while maintaining confidentiality.
- Addressed patient appointment coordination inquiries and facilitated follow-up communication.
- Organized and prioritized multiple work queues to ensure timely processing of requests.
Education
Associate of Applied Science -
Houston Community College
Houston, TX05-2019
Skills
- Referral coordination
- Referral management
- Care transition management
- Patient scheduling
- Appointment management
- Electronic health records
- Data entry accuracy
- Healthcare compliance
- Team collaboration
- Patient communication
- EPIC scheduling
- patient referrals management
Accomplishments
- Employee of the quarter
Timeline
PAC Specialty Scheduler
Harris Health
08.2026 - Current
PSRA
Harris Health Ben Taub Hospital
06.2016 - 08.2024
Associate of Applied Science -
Houston Community College