George Childs
Phoenix,AZ
Summary
Customer-oriented Program Manager with over 7 years of experience in strategic planning and complex problem-solving. Expert in cross-functional communication with 10+ years of employee supervision, and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
St. Joseph the Worker
Phoenix
09.2020 - 10.2023
- Managed a diverse team of housing specialists
- Responsible for grant and funding expenditures, and expense reports
- Oversaw multiple housing properties and client operations
- Provided life coaching in conjunction with budgeting and financial training
- Created collaborative plans and goals with CEO/COO
Outreach Worker
Southwest Center
Phoenix
09.2018 - 01.2020
- Responsible for the setup/breakdown
- Supported over 25 events annually
- Educated participants on safe sex practices
- Facilitated HIV/STI testing
Evaluation/Repair
HOBI International
Phoenix
02.2018 - 10.2018
- Responsible troubleshooting equipment requiring technical support
- Perform quality control duties
- Coordinated repair procedures
- Trained personnel on company procedures
Team lead
Shanti Second Chances
Phoenix
08.2016 - 09.2017
- Customer Care and Cash reconciliation
- Supervision of 15+
- Scheduling and providing training and coordinated team meetings
Education
Associate of Art - Social Work -
Phoenix College
Skills
- Interpersonal Skills
- Team training and development
- Customer Service
- Detail Oriented
- Scheduling and Planning
- Policy and procedure improvements
Affiliations
- Executive Board Member - Southwest Center Jan 2021 - Present
Certification
- Certified Recovery/Peer Support Specialist, RI International, 07/2017
- SOAR Program Training, 05/2017
Timeline
Program Manager
St. Joseph the Worker
09.2020 - 10.2023
Outreach Worker
Southwest Center
09.2018 - 01.2020
Evaluation/Repair
HOBI International
02.2018 - 10.2018
Team lead
Shanti Second Chances
08.2016 - 09.2017
Associate of Art - Social Work -
Phoenix College
- Certified Recovery/Peer Support Specialist, RI International, 07/2017
- SOAR Program Training, 05/2017
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