George Katsetos
Chincoteague,VA
Summary
Dynamic professional with proven skills in customer service, team leadership, and effective communication. Committed to delivering exceptional service and mentoring staff to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Steamers Restaurant And Sports Bar
Chincoteague, Virginia
2026.02 - Current
- Delivered friendly, efficient service to restaurant patrons.
- Accurately took customer orders and relayed them to kitchen staff.
- Provided excellent customer service to ensure satisfaction.
- Handled customer inquiries and resolved any issues promptly and professionally.
- Assisted with timely food delivery to tables.
- Prepared and served beverages, including specialty cocktails and soft drinks.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Junior Manager
Funland Arcade
Chincoteague, Virginia
2021.04 - Current
- Provided leadership by setting goals and objectives while demonstrating a commitment to excellence.
- Trained and mentored new staff in customer service standards.
- Supervised daily operations of arcade games and entertainment activities.
- Managed inventory of arcade supplies and equipment maintenance.
- Created reports on key business results for senior management review.
- Ensured compliance with company policies and procedures related to personnel matters.
- Completed administrative tasks such as answering phones and emails, taking messages, ensuring project supplies were adequately stocked and scheduling important meetings and presentations.
Education
High School Diploma -
Chincoteague High School
Chincoteague, VA2026-06
Skills
- POS operation
- Customer service
- Stock control
- Team leadership
- Staff training
- Time management
- Effective communication
Timeline
Server
Steamers Restaurant And Sports Bar
2026.02 - Current
Junior Manager
Funland Arcade
2021.04 - Current
High School Diploma -
Chincoteague High School