George Lukic
Skokie,IL
Summary
Experienced carrier procurement professional with extensive knowledge of logistics and supply chain management. Proven ability to drive business growth through strategic partnerships. Skilled in team collaboration and problem-solving to achieve results in evolving market conditions.
Overview
19
19
years of professional experience
Work History
Director of Carrier Sales
Gwynn Logistics
05.2023 - Current
- Oversaw performance metrics analysis, identifying areas for improvement and implementing corrective actions.
- Cultivated partnerships with stakeholders to enhance collaboration and drive project success.
- Mentored senior staff, fostering leadership development and enhancing team capabilities.
- Spearheaded strategic planning sessions, aligning departmental objectives with corporate vision and mission.
- Implemented data-driven decision-making frameworks, improving overall organizational effectiveness and responsiveness.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Senior Carrier Sales Manager
Coyote Logistics - RXO
03.2022 - 05.2023
- Developed strategic partnerships with key carriers to expand service offerings and improve market competitiveness.
- Spearheaded initiatives aimed at boosting customer service levels, fostering positive working relationships between carriers and clients.
- Analyzed market trends and carrier performance metrics to inform sales strategies and drive revenue growth.
- Led cross-functional teams to implement process improvements that increased operational efficiency in carrier management.
- Collaborated with logistics teams to streamline shipment processes, reducing delays and enhancing customer satisfaction.
- Managed a high-performing sales team, setting clear goals and providing regular feedback to drive continuous improvement.
- Expanded carrier partnerships through targeted outreach efforts, growing the business''s reach within the industry.
- Cultivated a culture of accountability within the sales team by establishing clear expectations and holding staff members responsible for meeting targets.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
General Manager of Operations
Summit Expedited Logistics
01.2018 - 03.2022
- Developed and maintained best practices and carrier sales department strategies
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Led process improvement initiatives that resulted in increased efficiency and reduced operational expenses.
- Spearheaded the implementation of new software systems to streamline data analysis and decision-making processes.
- Continuously developed pricing on all lanes nationwide based on current and forecasted market conditions
- Worked closely with customer sales department to execute and maintain highest level of customer service
- Actively support key account operation requirements and ensure services execution and reliability
- Developed systems, process, and standards around direct brokerage services.
- Developed and monitored key performance indicators to track operational success and inform decision-making.
- Established training programs aimed at enhancing employee skills and promoting a culture of continuous improvement.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
Carrier Sales Manager
Echo Global Logistics
01.2013 - 01.2018
- Worked closely with internal teams to quickly and efficiently troubleshoot any complications that arise
- Assisted Carrier Sales Reps in developing opportunities with all new and current carriers
- Assisted with daily pricing feedback
- Provided ongoing training of assigned staff through coaching and sales development
- Conduct regular team performance reviews and coach employees accordingly
- Helped to instill positive habits in Carrier Sales Representatives, ensuring that they are prompt in response, knowledgeable in market trends and following company and industry standards
- Provided responsible supervision and control for all team activities
Application Engineer/Project Manager
Henry Pratt
01.2010 - 01.2013
- Developed bid prices for municipal water and wastewater treatment plants.
- Interpreting plans and specs to determine bill of materials.
- Formulated an accurate proposal of the company’s offering.
- Day to day interfacing with engineers, contractors, distributors, field service, suppliers and sales representatives.
- Coordinated engineering changes and planning.
- Participated in Value Stream Mapping projects focused on analyzing problem process constraints and optimization of work/flow procedures.
Supply Chain Operations
Beneficial Reuse Management
01.2007 - 01.2010
- Developed ability to analyze product cost and understanding of underlying cost drivers.
- Gained experience in effective management both internal and external relationships with cross-functional groups and suppliers.
- Analyzed processes for improvement possibilities.
- Maintained customer profiles to default addresses, uplift amounts, carriers assigned.
Education
MS Degree - Engineering Technology
Purdue University
Calumet, IN01.2012
BS - Industrial Engineering
Illinois Institute of Technology
Chicago, IL01.2010
Skills
- Cross-functional coordination
- Analytical problem-solving
- Strong verbal communication
- Effective organizational skills
- Effective team leadership
- Carrier procurement
- Performance analysis
- Freight management
- Strategic pricing development
- Logistics management
Languages
fluent Serbian, Bosnian and Croatian
Hobbies and Interests
Architecture, Basketball, Travel
Affiliations
- Institute of Industrial Engineers
- Active member in the global association of productivity and efficiency professionals specializing in Logistics/Industrial engineering, Healthcare, Ergonomics and other related professions.
- College of Du Page
- Active advisory board member associated with Mechatronics program.
Timeline
Director of Carrier Sales
Gwynn Logistics
05.2023 - Current
Senior Carrier Sales Manager
Coyote Logistics - RXO
03.2022 - 05.2023
General Manager of Operations
Summit Expedited Logistics
01.2018 - 03.2022
Carrier Sales Manager
Echo Global Logistics
01.2013 - 01.2018
Application Engineer/Project Manager
Henry Pratt
01.2010 - 01.2013
Supply Chain Operations
Beneficial Reuse Management
01.2007 - 01.2010
BS - Industrial Engineering
Illinois Institute of Technology
MS Degree - Engineering Technology
Purdue University
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