George Mendez
Spring Valley,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
3
3
years of professional experience
Work History
General Manager
Blue Bowl
10.2022 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Product Inventory
- Cultivated strong relationships with customers and vendors to ensure long-term success and loyalty.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members/assistant managers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager
Blue Bowl
09.2021 - 09.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Bagger
Stater Bros
02.2021 - 07.2021
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Provided excellent customer service by addressing inquiries and assisting with locating products.
- Participated in seasonal displays setup, creating an attractive shopping environment that boosted sales figures.
- Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
Education
Associate of Science - Computer And Information Sciences
Grossmont College
El Cajon, CA06.2026
High School Diploma -
El Modena High School
Orange, CA06.2021
Skills
- Customer Retention
- Project Management
- Business Administration
- Staff Supervision
- Efficient Multi-Tasker
- Quick Learner
- Bilingual
Additional Information
Efficient typing skills
Tech Savvy
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Blue Bowl
10.2022 - Current
Assistant Manager
Blue Bowl
09.2021 - 09.2022
Bagger
Stater Bros
02.2021 - 07.2021
Associate of Science - Computer And Information Sciences
Grossmont College
High School Diploma -
El Modena High School
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