Open To Work
George Ray V
Mokena,IL
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production and process strategies.
His academic background reflects strong discipline, time management, and the ability to balance rigorous coursework and other responsibilities with leadership and professional role responsibilities.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Server
Texas Roadhouse
Mokena
05.2025 - Current
- George currently provides high-energy, attentive service in a high-volume steakhouse environment that requires accuracy, speed, and teamwork.
- He builds strong rapport with guests while ensuring orders are taken and delivered correctly under time-sensitive conditions.
- He works closely with team members to maintain service flow during busy shifts and consistently upholds Texas Roadhouse standards for hospitality, teamwork, and food safety.
Operations Manager
University of Illinois Housing
Champaign
01.2022 - 05.2025
- In this role, George managed daily housing & building operations for a high-traffic residential facility, ensuring efficient and professional service for residents, guests, and staff.
- He supervised, trained, and scheduled front desk employees while maintaining an organized and welcoming environment.
- Acting as a primary liaison between residents and campus departments, he handled sensitive situations with discretion and clear communication.
- His responsibilities also included managing incident reports, access control procedures, primary communication between cleaning & building staff, and supporting emergency response protocols, requiring sound judgment and leadership under pressure.
- Implemented process improvements to enhance resident satisfaction and service efficiency.
Server and Host Trainer
Cracker Barrel Old Country Store
Mokena
- George consistently delivered high-quality service in a fast-paced dining environment while serving as a trainer for new hosts and servers.
- He mentored team members on customer service standards, operational flow, and guest engagement techniques.
- During peak hours, he managed guest flow, seating logistics, and waitlists to maintain efficiency and positive dining experiences.
- He regularly resolved guest concerns professionally while collaborating with kitchen staff and management to ensure smooth operations.
Education
Lincoln Way Central High School
New Lenox, ILBachelor of Science - Applied Health Sciences
University of Illinois Urbana-Champaign
Skills
- Customer service
- Leadership
- Training
- Clear communication
- Conflict management
- Adaptability
- Time management
- Multitasking
- Teamwork
- High-volume service
- Operations-focused roles
- Process improvement
- Performance evaluation
- Attention to detail
- Task prioritization
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$55000/yr - $200000/yrTimeline
Server
Texas Roadhouse
05.2025 - Current
Operations Manager
University of Illinois Housing
01.2022 - 05.2025
Server and Host Trainer
Cracker Barrel Old Country Store
Lincoln Way Central High School
Bachelor of Science - Applied Health Sciences
University of Illinois Urbana-Champaign