Summary
Overview
Work History
Education
Skills
Timeline
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George Sologuren

St. Augustine,FL

Summary

Proven leader with a track record of enhancing customer satisfaction and boosting sales revenue at P.F. Changs. Specializes in relationship building and staff management, adept at training sales teams for peak performance. Successfully implemented strategies that increased client retention and sales, demonstrating exceptional P&L management and motivational coaching skills.

Overview

22
22
years of professional experience

Work History

North Florida Sales Manager

Mckarls Libations
01.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Bar Manager

Mojo Q Holding
01.2012 - 01.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

FOH Manager/BOH Manager

P.F. Changs
01.2003 - 01.2012
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Implemented new menu items in coordination with the chef, boosting overall sales revenue.
  • Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.

Education

Associate of Arts -

Central Florida Comunity College
Ocala, FL

University of Central Florida
Orlando, FL

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • P&L

Timeline

North Florida Sales Manager

Mckarls Libations
01.2022 - Current

Bar Manager

Mojo Q Holding
01.2012 - 01.2017

FOH Manager/BOH Manager

P.F. Changs
01.2003 - 01.2012

Associate of Arts -

Central Florida Comunity College

University of Central Florida

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George Sologuren