George Taylor
Powder Springs,GA
Summary
Dynamic Business Manager with a proven track record at Professional Plastics, excelling in financial management and team leadership. Achieved significant revenue growth through strategic business development and effective negotiation. Cultivated strong customer relationships, enhancing retention and satisfaction while driving operational improvements. Committed to fostering a culture of continuous improvement and innovation. Building our business unit from its inception to almost $15 million per year
Overview
28
28
years of professional experience
Work History
Business Manager
Professional Plastics
Austell, GA
06.2012 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Increased market share by identifying and capitalizing on emerging market trends.
- Cultivated culture of continuous improvement by encouraging innovation and critical thinking within team.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Negotiated favorable terms with suppliers, improving profit margins without sacrificing quality.
- Drove revenue growth with targeted sales initiatives, adapting techniques to meet changing market conditions.
Inside Sales Manager
Professional Plastics
Smyrna, GA
10.2009 - 06.2012
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed Number sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Collaborated with cross-functional teams to develop targeted marketing campaigns that drove lead generation and conversion rates.
- Trained new inside sales representatives, resulting in improved team performance and increased sales results.
- Updated accounts and maintained long-term relationships with clients.
Inside Sales Representative
Curbell Plastics
03.2000 - 04.2009
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Warehouse Associate
Curbell Plastics
Hiram, GA
09.1997 - 04.2000
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed regular cycle counts to maintain accurate inventory records.
Education
Business Management - Business
Volkshoch School
Göttingen GermanySchool Diploma (high School) -
Volkshoch School
Gottingen GermanySkills
- Financial management
- Customer service
- Project management
- Employee management
- Business development
- Customer relationship management
- Decision-making
- Negotiation
- Customer relations
- Team building and leadership
- Business planning
- Operational leadership
- Customer retention
- Operations management
- Business generation
- Vendor engagement
- Business management
- Sales strategies
Languages
German
Native or Bilingual
Timeline
Business Manager
Professional Plastics
06.2012 - Current
Inside Sales Manager
Professional Plastics
10.2009 - 06.2012
Inside Sales Representative
Curbell Plastics
03.2000 - 04.2009
Warehouse Associate
Curbell Plastics
09.1997 - 04.2000
Business Management - Business
Volkshoch School
School Diploma (high School) -
Volkshoch School