GEORGE VARUGHESE
SHELBY TOWNSHIP,MI
Summary
Driven Sales Associate with a proven track record at SUBURBAN TOYOTA, enhancing customer satisfaction and loyalty through exceptional service and relationship building. Skilled in employing persuasive sales strategies and teamwork to exceed sales goals. Demonstrates strong problem-solving abilities and excellent people skills, contributing to a significant increase in sales revenue. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Associate
SUBURBAN TOYOTA
05.2000 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Master of Science - COMMERCE & ACOUNTING
KERALA UNIVERSITY
KERALA, INDIA06.1990
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Flexible Schedule
- Verbal/written communication
- Sales Strategies
- Sales Training
Accomplishments
- Increased productivity100% by implementing several process improvements.
Languages
English
Hindi
Malayalam
Tamil
Affiliations
- indian Orthodox Church
- Indian Community Organizations
Certification
- TOYOTASALES SOCIETY MORE THAN 15 YEARS
Family man with Wife and two kids
Wife, Son and Daughter
Additional Information
My Address
54582 Glen Oaks Dr
Shelby Township
MI. 48315
Timeline
Sales Associate
SUBURBAN TOYOTA
05.2000 - Current
Master of Science - COMMERCE & ACOUNTING
KERALA UNIVERSITY
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