George Webb Jr
Beavercreek,OH
Summary
High-energy and seasoned sales manager focused on improving performance through rigorous data analysis. Through 1:1 coaching and introducing new tools. I have generated $1m+ in incremental sales. Eager to bring this energy to TopView Sightseeing where my ability to leverage data will positively impact team and individual sales.
Overview
13
13
years of professional experience
Work History
Sales Manager
Jeff Schmitt Auto Group Inc
Beavercreek, OH
07.2018 - 08.2025
- Developed reporting infrastructure for sales KPIs,resulting in a 23% improvement in customer conversion rate.
- Increased qualified leads by 16% by building tool to identify prospective customers who were most likely to convert.
- Implement and expanded the use of salesforce,which saved over 15 hours of manual reporting time by sales staff each week .
- Identified gaps in the sales funnel, and actively monitored KPIs, commission incentives, and sales team, mentoring sales reps daily.
- Led sales team to exceed monthly targets through strategic planning and performance management.
Owner Loyalty Manager
Jeff Schmitt Nissan
Beavercreek, OH
05.2015 - 06.2018
- Provide support and guidance to department heads on customer satisfaction improvement.
- Develop deep knowledge of all customer satisfaction index drivers (KPI and QGP)
- Develop successful problem-solving techniques to resolve customer issues in a timely and professional manner.
- Communicate thorough, customized solutions through data found in surveys.
- Follow-up with service and all sales customers in order to monitor their satisfaction.
- Daily review of customer survey management and updating customer information
- Ensure compliance with Nissan guidelines for the dealership
Sales Consultant
Jeff Schmitt Nissan
Beavercreek, OH
06.2012 - 06.2018
- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
- Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
- Taking customers on test drives and demonstrating vehicle features.
- Building a rapport with potential customers to improve the possibility of a sale in the future.
- Maintaining a customer database and communicating with them.
- Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
- Maintaining reporting structures´and recording sales and inventory on our CRM software.
- Cultivated strong customer relationships through proactive communication and follow-ups.
Education
GED -
Campus Magnet H.S
Queens, NY05.2007
Skills
- Vauto
- Vinsolutions
- Dealertrack
- CDK Drive
- Operational Records Review
- Networking Events
- Strategic Planning Abilities
- Goals and performance
- KPI tracking
- Order management
- Funding Deals
- Route One
- New Car Incentives
- Trade Appraisals
- Service And Parts
- Staff management
Timeline
Sales Manager
Jeff Schmitt Auto Group Inc
07.2018 - 08.2025
Owner Loyalty Manager
Jeff Schmitt Nissan
05.2015 - 06.2018
Sales Consultant
Jeff Schmitt Nissan
06.2012 - 06.2018
GED -
Campus Magnet H.S