Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

George Welch

Miami

Summary

Dedicated and ambitious full-time graduate student eager to develop skills in the clinical mental health field. Currently serving as an Intake Coordinator, determined to leverage this position to its fullest potential. Strong desire to expand knowledge and expertise, actively seeking opportunities to contribute effectively and make a meaningful impact in the industry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Intake Coordinator

South Florida Integrative Medicine
10.2021 - Current
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Conducted initial assessments of patient needs and eligibility for various programs or services offered by the organization.

Cashier/Customer Service

Publix
05.2020 - 11.2021
  • Goes above and beyond to make sure customers are having an enjoyable shopping experience
  • High praise from not only customers, but managers as well
  • Been awarded numerous customer appreciation rewards from managers
  • Works passionately in fast-paced environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Top Seller

Bath and Body Works
02.2019 - 04.2020
  • On numerous occasions top ranked seller in District
  • High praise from District Manager on multiple occasions.

Sales Associate

Bath and Body Works
06.2018 - 04.2020
  • Became second top seller in the first month and maintained
  • Helps customers in finding the correct products to suit their needs
  • Works passionately in fast-paced environment
  • High praise from not only customers but managers as well.

Youth Leader

Concordia Lutheran Church
01.2011 - 12.2019
  • Created and led programming vacation bible school
  • Led and motivated student volunteers to deliver bible lessons throughout the summer course
  • Led and motivated small groups during community events that centered around sorting and distributing meals to the homeless
  • Co-Leader for Church Choir; facilitated setup and maintenance of musical instruments
  • Co-Leader for Youth Group; facilitated meetings, fundraisers and team building exercises.

Participant

National Youth Gathering
01.2019 - 01.2019
  • Participated in Community Service Projects including: feeding the homeless, building homes and fundraising for charity.

Education

Master of Science - Clinical Mental Health Counseling

University of Miami
Miami, FL
12.2026

New World School of the Arts - Miami Dade College / UF
09.2024

Dual Enrollment - Music Education

Miami - Dade Community College
12.2020

AA in Music Education -

Miami Dade College
12.2020

High School Diploma -

Homeschooled
05.2018

Skills

  • Customer Focus
  • Action Oriented
  • Composure
  • Time Management
  • Web Development and Product Marketing
  • Social media Influencer and leader
  • Proficient in MAC OS, iOS, Windows OS, Microsoft Applications
  • Appointment Scheduling
  • Data Entry utilizing Dr Chrono
  • Phone and Email Etiquette
  • Documentation and control

References

  • Reed Humphery, (786) 664-7810, Current manager at South Florida Integrative Medicine
  • Bruna Mora, 786-393-7299, Apple Employee Referrer
  • Shirley Gonzalez, 786-399-6961, Previous manager at Bath and Body Works till June 2019, Isabel Salazar, 786-838-9551
  • Judy Patterson, 786-972-1161, Concordia Lutheran Church

Certification

  • HIPAA Certified, HIPAATraining.com 2024
  • DCF Certified in Identifying and Reporting Child Abuse, fl.dcf.org/RCAAN

Timeline

Intake Coordinator

South Florida Integrative Medicine
10.2021 - Current

Cashier/Customer Service

Publix
05.2020 - 11.2021

Top Seller

Bath and Body Works
02.2019 - 04.2020

Participant

National Youth Gathering
01.2019 - 01.2019

Sales Associate

Bath and Body Works
06.2018 - 04.2020

Youth Leader

Concordia Lutheran Church
01.2011 - 12.2019

Master of Science - Clinical Mental Health Counseling

University of Miami

New World School of the Arts - Miami Dade College / UF

Dual Enrollment - Music Education

Miami - Dade Community College

AA in Music Education -

Miami Dade College

High School Diploma -

Homeschooled

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George Welch