GeorgeAnn Sauers
Nazareth
Summary
Dedicated cashier with a strong focus on customer service and cash handling. Committed to delivering exceptional experiences and fostering brand loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Giant Food Stores
Nazareth, PA
08.2020 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling and balanced registers at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Monitored inventory levels and restocked merchandise as needed during shifts.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated smoother checkout process, trained new employees on POS systems.
Sales Associate
Kohls Department Store
Easton, PA
07.2014 - 08.2020
- Assisted customers with product selection and queries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained visual merchandising standards to promote product visibility and appeal.
- Collaborated with team members to optimize inventory management and stock replenishment.
Education
Real Estate Sales - Business
Northampton Community College
Bethlehem, PA06-1990
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
Certification
Certified by PCLB
Timeline
Cashier
Giant Food Stores
08.2020 - Current
Sales Associate
Kohls Department Store
07.2014 - 08.2020
Real Estate Sales - Business
Northampton Community College