Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgeneka Strickland

Tabor City,NC

Summary

Friendly Cosmetologist with 20 years of experience in whitevlle nc and tabor city nc care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.

Overview

18
18
years of professional experience

Work History

Cosmetologist Owner

Beauty Addictz Salon & Spa
01.2019 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Applied makeup to clients for special occasions to meet requirements.
  • Educated clients on proper skin care techniques and ideal products suitable to needs.
  • Applied eyelash extensions to enhance clients' eyes and create impact.

Substitute Teacher

Columbus County Schools
08.2012 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.

Strick Stylez Barber & Salon

Justin Stackhouse
01.2013 - 05.2018
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Managed business customer service, responding to requests and concerns promptly.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Consistently received positive performance reviews from guests.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Managed complex appointment schedule for high-volume client base.
  • Counted and documented opening and closing cash amounts daily.
  • Maintained regular client list and successfully handled walk-in customers.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Operated clippers and shears to create customized looks.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Worked with relaxers and other chemicals to change texture of clients hair.
  • Installed extensions and worked with various hair pieces to give clients desired looks.
  • Used highlights and lowlights to customize client hair color to match preferences.
  • Maintained knowledge of styles of women, teens and young girls to offer comprehensive hair care services.

Frint Desk Manager / House Keeping Director

Prince Resort
05.2007 - 11.2009
  • Attended staff meetings and brought issues to attention of upper management.
  • Prepared weekly employee work schedules to meet operational needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed front desk maintenance of client records and lab data.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Entered and updated sensitive customer information during check-ins and room changes.

Receptionist Clerk

Peebles Clothing Store
02.2006 - 05.2009
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Certificate - Cosmotology

Miller Motte Community College
Wilmington, NC
02.2015

High School Diploma -

Whiteville High School
Whiteville, NC
07.2007

Skills

  • Word Processing
  • Understanding of Body Signals
  • Skin Treatments
  • Facial Product Application
  • Desktop and Laptop Computers
  • Special Event Hair Styling
  • Nail Treatments
  • Client Consultations
  • Esthetics
  • Information Updates

Timeline

Cosmetologist Owner

Beauty Addictz Salon & Spa
01.2019 - Current

Strick Stylez Barber & Salon

Justin Stackhouse
01.2013 - 05.2018

Substitute Teacher

Columbus County Schools
08.2012 - Current

Frint Desk Manager / House Keeping Director

Prince Resort
05.2007 - 11.2009

Receptionist Clerk

Peebles Clothing Store
02.2006 - 05.2009

Certificate - Cosmotology

Miller Motte Community College

High School Diploma -

Whiteville High School

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Georgeneka Strickland