Summary
Overview
Work History
Education
Skills
Timeline
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Georgia Albury

Riverview,United States

Summary

Skilled Medical Office professional offering 26 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.

Overview

28
28
years of professional experience

Work History

Patient Care Coordinator

Wellmed at Flamingo / Wellmed Medical Management
Apollo Beach, FL
01.2022 - Current
  • Scheduled evaluations and procedures for patients.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Received and routed care team messages and documents to appropriate staff.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Demonstrated flexibility during changes to patient care practice.
  • Processed patient intake information and updated medical records prior to treatment.
  • Submitted various medication requests electronically.
  • Helped patients obtain health care services by setting up referrals.
  • Explained policies, procedures and services to patients.

Cashier/Bartender

Legends Hospitality LLC
Tampa, FL
2010 - Current
  • Verified that customers were of legal age to purchase alcohol.
  • Greeted customers and answered any questions.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Medical Billing Clerk

Deborah F. Shultz, M.D., P.A.
Apollo Beach, FL
02.1996 - 01.2022
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Completed and submitted appeals for denied claims.
  • Reviewed claims for coding accuracy.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Oversaw medical coding, charge entry, claims, pharmacy communications and other day-to-day operations of billing department.
  • Handled billing, waivers and claims for private and commercial clients.
  • Used eClinicalworks, a HIPPA certified software system
  • Submitted and accurately processed insurance claims with related medical code verifications and assessments.
  • Handled billing for full complement of practice providers.
  • Contacted insurance providers both manually and electronically to verify insurance information and obtain provider referral authorizations.

Education

High School Diploma -

Kathleen Senior High School
Lakeland, FL
06.1983

Skills

  • Patient relations
  • Claims processing
  • Interdepartmental collaboration
  • Healthcare operations
  • Insurance practices
  • Appointment confirmation
  • Patient interviewing skills
  • Provider insurance referrals
  • Menu Memorization
  • Suggestive Selling
  • Payment Processing
  • Beverage Preparation
  • Health Codes Compliance
  • Inventory
  • Bar Service Preparation
  • Excellent Judgment
  • Able to Stand 8 Hours
  • Outgoing Personality
  • Complex Problem-Solving
  • Staff Management

Timeline

Patient Care Coordinator

Wellmed at Flamingo / Wellmed Medical Management
01.2022 - Current

Medical Billing Clerk

Deborah F. Shultz, M.D., P.A.
02.1996 - 01.2022

Cashier/Bartender

Legends Hospitality LLC
2010 - Current

High School Diploma -

Kathleen Senior High School
Georgia Albury