Motivated and enthusiastic rural carrier with proven success at modeling highest delivery standards to customers in any location, whether rural or urban. Tireless customer-focused professional with innate navigational sense to find obscure delivery addresses. Focuses on details and consistently delivers correct mail and packages to correct address on time.
Overview
16
16
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service
08.2008 - Current
Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
Sorted mail according to order of address appearance for easy access in field.
Distributed items on time and to correct locations for punctual, professional mail services.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Collected mail from post office boxes and distributed goods to correct addresses.
Secured and properly stored packages for delivery to eliminate damage risks.
Resolved complaints calmly and professionally to maintain customer satisfaction.
Organized mail ahead of delivery runs for correct routing.
Signed and received mail with signature requirements upon delivery and loading.
Maintained records on customers with mail forwarding and change of address requests.
Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Followed safety protocols and regulations while driving, upholding professional service reputation.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.