Georgia Jocelyn
Powder Springs,GA
Summary
Dynamic delivery professional with extensive experience at Amazon Flex and Spark Driver, excelling in customer service and efficient route planning. Proven ability to enhance customer satisfaction through timely deliveries and strong teamwork. Skilled in shipping and packaging, with a valid driver's license and medical courier training, ensuring safe and accurate transport of goods.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Spark Driver
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Mail Handler/Shift Supervisor
United States Post Office
11.2018 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Cashier/Bakery Clerk
Publix
11.2012 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Delivery Driver
Amazon Flex
09.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Parts Delivery Driver
AutoZone
02.2013 - 05.2017
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Determined parts needed by analyzing information and descriptions provided by customer.
Education
High School Diploma -
Miami Edison Senior High
Miami, FL06-2001
Skills
- Customer service
- Valid Driver's license
- Shipping and packaging
- Teamwork and collaboration
- Outlook,Excel,PowerPoint
- Tow Motor/Riding Jack/Pallet Jack/Forklift
- Medical Courier Training
Languages
English
Full Professional
French
Limited Working
Timeline
Delivery Driver
Spark Driver
10.2022 - Current
Delivery Driver
Amazon Flex
09.2021 - 01.2022
Mail Handler/Shift Supervisor
United States Post Office
11.2018 - Current
Parts Delivery Driver
AutoZone
02.2013 - 05.2017
Cashier/Bakery Clerk
Publix
11.2012 - Current
High School Diploma -
Miami Edison Senior High
Similar Profiles
Widler RemyWidler Remy
Delivery Driver at Spark DriverDelivery Driver at Spark Driver
Lizbeth RodriguezLizbeth Rodriguez
Delivery Driver at Spark DriverDelivery Driver at Spark Driver
Deshaun knoxDeshaun knox
Driver at Spark DriverDriver at Spark Driver