Georgia Rosenthal
Eugene,OR
Summary
Dynamic and adaptable individual with a background in front desk operations. Known for exceptional relationship-building and problem-solving abilities, ready to support seamless service delivery and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Lemon and Honey Day Spa
Orange, California
06.2025 - 09.2025
- Scheduled appointments and maintained an organized booking system.
- Provided excellent customer service by responding quickly to inquiries via phone, email, and Yelp in a professional manner.
- Handled client inquiries and resolved issues in a timely manner.
- Processed payments and managed cash register accurately.
- Maintained an organized reception and waiting area to ensure that all guests were attended to promptly.
- Coordinated with estheticians to ensure seamless service delivery for clients.
- Greeted clients warmly and made them feel welcome.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Team Member
Jamba Juice
Orange, CA
07.2023 - 07.2024
- Developed positive customer relationships through friendly greeting and excellent service. Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Assistant
Sounds of Color Art Studio
Santa Ana, CA
03.2022 - 07.2022
- Enhanced customer service skills through helping parents and children with their needs.
- Answered incoming calls and directed them to the appropriate personnel.
- Ensured studio supplies were operational, stocked, and maintained in a clean condition.
- Greeted visitors, clients and guests in a professional manner.
- Maintained positive working relationship with fellow staff and management.
- Broke down boxes for garbage and recycling.
- I assisted in teaching a sewing class.
Education
High School Diploma -
Lutheran High School of Orange County
Orange, CA05-2024
Bachelor of Arts - English
University of Oregon
Eugene, ORSkills
- Customer service
- Sales support
- Cash handling
- Studio maintenance
- Team collaboration
- Time management
- Relationship building
- Hospitality and accommodation
- Appointment scheduling
- Willingness to learn
- Computer skills
- Social media expertise
- Creativity and innovation
- Call center operations
Accomplishments
• National Award in Photography
• Academic Deans list at my University
• Academic Deans list at my University
References
References available upon request.
Timeline
Front Desk Receptionist
Lemon and Honey Day Spa
06.2025 - 09.2025
Team Member
Jamba Juice
07.2023 - 07.2024
Assistant
Sounds of Color Art Studio
03.2022 - 07.2022
High School Diploma -
Lutheran High School of Orange County
Bachelor of Arts - English
University of Oregon