Georgia Williams
Margate,FL
Summary
- Active Listening
- Critical Thinker
- Management, Leadership Skills Time Management Judgment and Decision Making
- Persuasion, and Negotiation
- Active Learning 42 Education and Training Troubleshooting Strong Communications Skills
Overview
19
19
years of professional experience
Work History
Resident Manager
(JARC)Jewish Association for Residential Care
Boca Raton , FL
03.2014 - Current
- Train staff members
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
- Prepare required paperwork pertaining to departmental functions
- Assign duties to workers, and schedule shifts
- Confer and cooperate with other staff to ensure coordination of facility activities
- Develop and implement policies and procedures for the operation of a department or establishment
- Organize and coordinate the work of staff and convention personnel for meetings
- Purchase supplies, and arrange for outside services, maintenance and repair, medical appointments, outings
- Perform marketing and public relations activities
- Inspect client's rooms, public areas, and grounds for cleanliness and appearance
- Answer inquiries pertaining to residential policies and services, and resolve occupants' complaints
- Participate in financial activities such as, the establishment of budgets, and the allocation of funds resident
- Interview and hire applicants.
Behavior Health Technician
Waysidehouse
Delray Beach , FL
03.2016 - 01.2018
- Monitored clients' physical and emotional wellbeing.
- Performed medication administration and management duties according to established protocols.
- Provided transportation services for clients attending doctor's appointments or therapy sessions.
- Maintained accurate records of client progress and behaviors.
- Participated in clinical case reviews and other meetings related to client care planning.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Completed daily client rounds and tracked client movements.
- Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Program Aid
(ARC) Association of Residential Care
Sunrise , FL
09.2013 - 01.2015
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety
- Manage the daily operations of recreational facilities
- Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
- Confer with management to discuss and resolve participant complaints
- Complete and maintain time and attendance forms and inventory lists
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results
- Take residents on community outings
- Assist with hygiene and grooming needs
- Meal preparation
- Provide a clean well maintained living environment.
Assistant Manager
The ARC of Rensselaer County
Rensselaer , NY
02.2011 - 06.2012
- Maintain confidentiality of records relating to clients' treatment
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
- Guide clients in the development of skills or strategies for dealing with their problems
- Develop and implement treatment plans based on clinical experience and knowledge
- Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
- Prepare and maintain all required treatment records and reports
- Evaluate clients' physical or mental condition, based on review of client information
- Collaborate with other staff members to perform clinical assessments or develop treatment plans
- Refer patients, clients, or family members to community resources or to specialists as necessary
- Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
- Modify treatment activities or approaches as needed to comply with changes in clients' status
- Counsel family members to assist them in understanding, dealing with, or supporting clients or patients
- Meet with families, doctors, social workers, or other interested parties to exchange necessary information during the treatment process
- Monitor clients' use of medications.
Resident Counselaor
Center for Disability Services
West Sand Lake , NY
05.2005 - 06.2012
- Monitor and record clients' progress to ensure that goals and objectives are met
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
- Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
(PCA) Patient Care Aide
Hampshire House Adult Home
Oneonta , NY
09.2008 - 05.2010
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
(HHA) Home Health Aide
Angel Home Health Care
Germantown , NY
12.2006 - 09.2008
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Change dressings.
Education
Bachelor of Science - Behavioral Health
Beacon Hill Training Center
Bachelor of Science - Certified Nursing Assistant
Paramount Training Services
Bachelor of Science - Science of Communication
SUNY Oneonta
Skills
- Active Listening
- Critical Thinker
- Management
- Leadership Skills
- Time Management
- Judgment and Decision Making
- Persuasion
- Negotiation
- Active Learning
- Troubleshooting
- Strong Communications Skills
Timeline
Behavior Health Technician
Waysidehouse
03.2016 - 01.2018
Resident Manager
(JARC)Jewish Association for Residential Care
03.2014 - Current
Program Aid
(ARC) Association of Residential Care
09.2013 - 01.2015
Assistant Manager
The ARC of Rensselaer County
02.2011 - 06.2012
(PCA) Patient Care Aide
Hampshire House Adult Home
09.2008 - 05.2010
(HHA) Home Health Aide
Angel Home Health Care
12.2006 - 09.2008
Resident Counselaor
Center for Disability Services
05.2005 - 06.2012
Bachelor of Science - Behavioral Health
Beacon Hill Training Center
Bachelor of Science - Certified Nursing Assistant
Paramount Training Services
Bachelor of Science - Science of Communication
SUNY Oneonta
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