Summary
Overview
Work History
Education
Skills
Timeline
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ROBINSON TOVAR

Walnut Creek,CA

Summary

Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Limon Restaurant
03.2023 - Current
  • Prepared and served food and beverages to customers.

• Greeted and accommodated guests , building positive experience from first interaction.

  • Checked in with guests throughout meal service , replenishing drinks and catering to additional requests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Completed POSt transactions, returning currency, coin, and payment cards to patrons.


Server/Bartender

Elia Restaurant
10.2022 - 03.2023
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/Bartender

Residual Sugar Wine Bar
08.2022 - 10.2023
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Bartender

Lokanta Bar & Grill
02.2022 - 07.2022
  • Performed station opening/closing duties on each shift
  • Shared knowledge about alcohol pairing and tastes along with the menu
  • Made traditional and classy drinks
  • Presented bills, accept payments, operate POS system
  • Performed bar manager duties as managing inventory, solving problems and cleaning bar supplies
  • Server

Server

Nordstrom MarketPlace
10.2021 - 10.2022
  • Shared my knowledge and enthusiasm about the restaurant's menu and products while serving customers
  • Understood the customers’ needs and suggest additional items as appropriate
  • Supported other areas of the restaurant as requested, such as answering telephones and completing financial transactions
  • Performed station opening/closing duties on each shift
  • Presented bills, accept payments, operate POS system.

Bartender

Walnut Creek Yacht Club
04.2021 - 03.2022
  • Helped customers to keep them satisfied by meeting their needs.
  • Helped customers by taking orders, making drinks and operating POS system to place order when necessary.
  • Bussed bar top and tables as required.
  • Performed station opening/closing duties on each shift.
  • Present bills, accept payments, operate POS system.

Bar Back

Telefèric
07.2019 - 01.2020
  • Bussed bar top and tables as required
  • Helped customer during busy times by taking their orders, and making drinks
  • Kept organization behind the bar as busy times come.

Education

Bachelor of Science - Business Administration

Diablo Valley College
Pleasant Hill, CA

Skills

  • Suggestive Selling
  • Wine Pairings
  • Goal-oriented
  • Decision-making
  • Client retention
  • Multitasking
  • Quick Learner
  • Good Energy
  • People Person

Timeline

Server/Bartender

Limon Restaurant
03.2023 - Current

Server/Bartender

Elia Restaurant
10.2022 - 03.2023

Server/Bartender

Residual Sugar Wine Bar
08.2022 - 10.2023

Server/Bartender

Lokanta Bar & Grill
02.2022 - 07.2022

Server

Nordstrom MarketPlace
10.2021 - 10.2022

Bartender

Walnut Creek Yacht Club
04.2021 - 03.2022

Bar Back

Telefèric
07.2019 - 01.2020

Bachelor of Science - Business Administration

Diablo Valley College
ROBINSON TOVAR