Georgina Rios
Fort Worth
Summary
Results-driven team leader with a strong background in retail operations. Skilled in training staff, implementing sales strategies, and managing inventory to optimize customer satisfaction. Committed to driving store performance and achieving sales goals.
Overview
5
5
years of professional experience
Work History
Key Holder
Lovisa
fort worth
08.2025 - Current
- Managed store operations during opening and closing shifts.
- Assisted customers with product selection and inquiries.
- Trained new employees on sales techniques and store policies.
- Implemented visual merchandising strategies to enhance product displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Sales Associate
Aeropostale
Fort Worth
04.2025 - 09.2025
- Engaged customers by providing product information and answering queries.
- Assisted in maintaining merchandise displays for optimal customer experience.
- Processed transactions accurately using point-of-sale systems.
- Coordinated inventory management by restocking shelves and organizing stockroom.
Supervisor
Forever 21
Fort Worth
07.2024 - 04.2025
- Supervised daily operations to ensure efficient store functionality.
- Trained and mentored team members on customer service best practices.
- Provided feedback to team members to enhance performance and engagement.
- Assisted in visual merchandising to align with brand standards and trends.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
Cashier
Pet Supplies Plus
Denver
09.2022 - 07.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in locating pet supplies and answering product questions.
- Maintained cleanliness and organization of checkout area and shopping floor.
- Handled returns and exchanges following store policies and procedures.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Provided friendly service, creating a welcoming environment for customers.
- Educated customers about pet care products and services offered in-store.
Retail Sales Associate
Burlington
Fort Worth
07.2021 - 06.2022
- Assisted customers with product selection and inquiries.
- Maintained store appearance and organized merchandise displays.
- Restocked shelves and monitored inventory levels regularly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX06-2022
Bachelor of Arts - Art Education
The University of Texas At Arlington
Arlington, Texas, TXSkills
- Visual merchandising
- Employee training
- Customer service
- Point-of-sale systems
- Inventory management
- Sales strategies
- Stock replenishment
- Drawer counting
- Problem solving
Timeline
Key Holder
Lovisa
08.2025 - Current
Sales Associate
Aeropostale
04.2025 - 09.2025
Supervisor
Forever 21
07.2024 - 04.2025
Cashier
Pet Supplies Plus
09.2022 - 07.2023
Retail Sales Associate
Burlington
07.2021 - 06.2022
Associate of Arts -
Tarrant County College
Bachelor of Arts - Art Education
The University of Texas At Arlington