Geovanna Cabreja
Edison,NJ
Summary
Dynamic employee with proven customer service excellence, adept at managing high-pressure environments while maintaining exceptional service quality. Skilled in financial transaction management and fostering strong customer relationships, resulting in increased repeat business and enhanced guest experiences. Highly organized and effective in multitasking to meet diverse needs.
Overview
6
6
years of professional experience
Work History
Server/Bartender
KPOT
Union, NJ
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bartender
Tommy’s Tavern + Tap
Edison, NJ
03.2022 - 08.2024
- Delivered high-quality service to guests, addressing any concerns promptly and professionally.
- Ensured guests felt comfortable and provided comprehensive assistance.
- Handled money transactions, ensuring accuracy in cash and credit card processing.
- Participated in collective initiatives to reach sales and service objectives.
Server
The Brownstone
Metuchen, NJ
03.2019 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Edison High School
Edison, NJ06.2021
Skills
- Customer Service Excellence
- Time Management
- Financial Transaction Management
- Communication and Interpersonal Skills
- Ability to Work Under Pressure
- Organization and Multitasking
Languages
Spanish
English
Timeline
Server/Bartender
KPOT
09.2024 - Current
Server/Bartender
Tommy’s Tavern + Tap
03.2022 - 08.2024
Server
The Brownstone
03.2019 - 03.2021
Edison High School