Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerald Cornelius

Cincinnati

Summary

Dynamic professional with a proven track record in enhancing service quality and operational efficiency at SUBWAY® Restaurants. Excelled in team collaboration and problem-solving, significantly improving customer satisfaction. Skilled in point-of-sale operation and food safety, adept at driving order accuracy and fostering repeat business. Demonstrates a keen attention to detail and a commitment to excellence.

Overview

4
4
years of professional experience

Work History

Server

SUBWAY®Restaurants
Watford City
05.2021 - 02.2025
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked service areas with supplies during slow periods.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Errands Manager

Essandoh LLC
Watford City
06.2022 - 01.2024
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Reported any damages found within an apartment unit to appropriate personnel immediately upon discovery.
  • Kept business entrances clean, tidy and professional in appearance.
  • Notified managers of repair needs or additions to building operating systems.

Cashier Team Lead

Family Dollar
Watford City
04.2021 - 04.2022
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed payments promptly for customers to exceed productivity standards.
  • Monitored cashier performance, providing feedback as needed.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Education

High School Diploma -

Apam Senior High
Western Region ,Ghana
05-2015

Skills

  • Food safety
  • Order accuracy
  • Point-of-sale operation
  • Team collaboration
  • Server training
  • Attention to detail
  • Service quality
  • Problem solving
  • Menu knowledge

Timeline

Errands Manager

Essandoh LLC
06.2022 - 01.2024

Server

SUBWAY®Restaurants
05.2021 - 02.2025

Cashier Team Lead

Family Dollar
04.2021 - 04.2022

High School Diploma -

Apam Senior High
Gerald Cornelius