Gerald Farina
Bay Village
Summary
Dynamic Sales Associate with a proven track record at DiMarco & Associates, excelling in customer service and relationship building. Leveraged problem-solving skills to enhance the shopping experience, driving repeat business and consistently achieving sales targets. Outgoing and reliable, I thrive in high-pressure environments while maintaining a focus on customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
DiMarco & Associates
07.2021 - 10.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Developed strong customer relationships to drive repeat business.
- Collaborated with team members to achieve sales targets consistently.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Fairview Heating & Cooling
08.2018 - 07.2021
- Analyzed sales trends to identify opportunities for improvement in sales processes.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Saint Ignatius
Cleveland, OH05-1982
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Product sales
Timeline
Sales Associate
DiMarco & Associates
07.2021 - 10.2025
Sales Associate
Fairview Heating & Cooling
08.2018 - 07.2021
High School Diploma -
Saint Ignatius