Gerald Guerrier
Jonesboro,GA
Summary
Driven by a results-focused approach, I excelled at Denim & Diamondz by enhancing customer satisfaction and resolving staff conflicts, showcasing my strong problem-solving and team leadership skills. My background also includes streamlining production processes at Village Hearth, demonstrating a keen attention to detail and a commitment to workforce management.
Overview
20
20
years of professional experience
Work History
Manager
Denim & Diamondz
102 East Towne Way Suite B 224 Madison WI 53704
07.2017 - 12.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Assembly Line Worker
Therma Stor
4201 Lien Rd Madison WI 53704
08.2011 - 05.2017
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
Production Floater
Village Hearth
1000 Wilburn Rd Sun Prairie WI 53590
06.2006 - 07.2011
- Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.
- Participated actively in continuous improvement initiatives, suggesting process improvements for increased efficiency.
- Enhanced production efficiency by streamlining processes and implementing time-saving strategies.
- Ensured accurate documentation of all relevant production data, facilitating easy tracking of progress and performance metrics.
- Displayed strong problem-solving skills when faced with unexpected issues or obstacles during daily operations.
- Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
Picker/packer
Douglas Stewart Co
3862 Galleon Run Madison WI 53718
01.2001 - 07.2006
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Transported merchandise pallets to move in warehouse.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
Education
High School Diploma - General Studies
Br Rice High School
10001 Pulaski Rd Chicago IL 6065505.1992
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Workforce Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
Timeline
Manager
Denim & Diamondz
07.2017 - 12.2020
Assembly Line Worker
Therma Stor
08.2011 - 05.2017
Production Floater
Village Hearth
06.2006 - 07.2011
Picker/packer
Douglas Stewart Co
01.2001 - 07.2006
High School Diploma - General Studies
Br Rice High School