Summary
Overview
Work History
Education
Skills
Timeline

Gerald Jaime

Dr Martens
San Antonio,TX
12
years of professional experience

Self-motivated Department Manager with over eight years of Retail Management Experience. Strategically plans and manages time in order to maximize profitability and productivity of stores and staff. Seeking continued development and growth with an already strong-based and established skillset.

Work History

Assistant Store Manager

1 Year 7 Months
Dr Martens | 01.2025 - Current

Sales & KPI Leadership: Consistently exceed sales goals by setting and driving high-performance KPIs while cultivating a results-focused, team-selling environment. Operations & Compliance: Lead all aspects of daily operations, including opening/closing procedures, cash management, bank deposits, inventory control, and shipping, ensuring accuracy and full compliance. Team Development & Coaching: Develop high-performing teams through effective onboarding, continuous coaching, and actionable feedback that strengthens product knowledge and sales execution. Visual Merchandising: Deliver compelling in-store experiences by executing merchandising strategies that align with brand standards and maximize product visibility and appeal. Acting as store manager when my store manager is out of office.

Specialty Sells Team Lead

1 Year 6 Months
Target | 06.2024 - 12.2025

Responsible for overseeing Style, Beauty, Home, Baby, and Electronics departments. My core areas included Women’s, Men’s, Jewelry & Accessories, Gateway, and Swim, ensuring all merchandising and presentation standards were consistently met. I partnered closely with the Visual Merchandising (VM) team to plan and execute updates, markdowns, sets, and VMGs. I regularly opened and closed the store, maintaining operational excellence. In collaboration with fellow team leads, I supervised specialty shipments to ensure timely processing and floor placement. I also trained and supported new hires, while developing a strong understanding of all departments to step in and provide coverage when needed

Department Manager

2 Years 7 Months
H&M Hennes & Mauritz | 10.2021 - 05.2024
  • Oversee various departments on a rotating schematic
  • Partner with visual to ensure floor sets are to standard.
  • Product refresh in accordance to sales.
  • Actively prevent loss through ensuring proper safety and security measures are followed.
  • Oversee loyalty rewards program to ensure goals are met.
  • Partner with supervisor to process truck and move product to floor.
  • Reach sales goals through active coaching of employees and appealing floor sets.
  • Actively develop sales associates for continued growth within the company.
  • Fulfill the role of Store Manager while the Store Manager is not present.

Assistant Manager

6 Years
Forever 21 | 09.2015 - 09.2021
  • Ensured the success of business by actively recruiting, hiring, and training managers and employees.
  • Execute company initiatives and follow up with team to ensure proper adherence of said initiatives.
  • Oversee shipment being received and properly processed as well as teaming up with visual manager to ensure daily promotions and floor sets are being executed.
  • In charge of proper coverage of employees to meet demands of sales by making the schedule.
  • Coach team on SOPs in regard to cash handling, refund, etc. to properly manage loss prevention standards.
  • Fulfill the role of store manager when store manager was not present.

Assistant Visual Merchandiser

1 Year
Agaci Store | 09.2014 - 09.2015
  • Managed visual displays for retail company to drive exposure and increase revenue.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.

Education

High School Diploma

Southwest High School | San Antonio | 06.2007

Skills

Hiring
training
and development of staff
Product and service knowledge
Business Development
Time Management
Retail operations management
Merchandising

Timeline

Assistant Store Manager

Dr Martens
01.2025 - CurrentRead More

Specialty Sells Team Lead

Target
06.2024 - 12.2025Read More

Department Manager

H&M Hennes & Mauritz
10.2021 - 05.2024Read More

Assistant Manager

Forever 21
09.2015 - 09.2021Read More

Assistant Visual Merchandiser

Agaci Store
09.2014 - 09.2015Read More

Southwest High School

High School Diploma
Read More
Gerald Jaime