Summary
Overview
Work History
Education
Skills
United States Military 1985/1993 Honorable Discharge
Timeline
Generic

Gerald Sorensen

Houston,TX

Summary

Reliable Cafe Worker serving customer needs in [Type] environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable. Driven Busser with [Number] years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Organized Dining Room Attendant offering [Number] years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Busser

Dicks Last Resort River Walk
03.2022 - 02.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Server

Bricks River Cafe
07.2012 - 04.2018
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Chili's Restaurant
06.2011 - 06.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Chilli's Grill & Bar
06.2010 - 06.2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Chilli's Grill & Bar
06.2009 - 06.2010
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Science - Nursing

Fresno City College
Fresno, CA
09.1993

Associate of Applied Science - Medical Assisting

Galen College of Medical And Dental Assistants
Fresno, CA
01.1990

High School Diploma -

Fresno High School
Fresno, CA
06.1984

Skills

  • Guest Relations
  • Beverage Service
  • Table Bussing
  • Quality Assurance
  • Food Running
  • Server Support
  • Table Setting Knowledge
  • Cleaning and Sanitizing
  • Team Collaboration

United States Military 1985/1993 Honorable Discharge

Served my country from 1985 to 1993 honorable

Timeline

Busser

Dicks Last Resort River Walk
03.2022 - 02.2023

Server

Bricks River Cafe
07.2012 - 04.2018

Server

Chili's Restaurant
06.2011 - 06.2012

Server

Chilli's Grill & Bar
06.2010 - 06.2011

Server

Chilli's Grill & Bar
06.2009 - 06.2010

Associate of Science - Nursing

Fresno City College

Associate of Applied Science - Medical Assisting

Galen College of Medical And Dental Assistants

High School Diploma -

Fresno High School
Gerald Sorensen