Geraldine Cabrera
Paso Robles,CA
Summary
Customer-service focused individual with hands-on experience as a barista in a fast paced-environment.
Skilled in beverage preparation, POS systems, creating positive guest experiences, and multi-tasking under pressure. Known for efficiency, teamwork, and maintaining high standard throughout peak service hours.
Overview
5
5
years of professional experience
Work History
Front Desk Agent/Concierge
Paso Robles Inn
Paso Robles, CA
06.2025 - Current
- Managed check-in and check-out processes efficiently.
- Handled guest inquiries and resolved issues promptly.
- Facilitated team communication to ensure smooth operations and positive synergy among staff
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Greeted, registered and assigned rooms to hotel guests.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Managed reservations for dining and entertainment experiences in the area.
- Handled cash payments from customers accurately according to company policies and procedures.
Busser/Barista
Robin’s Restaurant
Cambria
11.2024 - 11.2025
- Maintained a high standard of organization in a fast-paced restaurant environment to further enhance restaurant experience and streamline operations
- Delivered exceptional customer service by assisting servers and directly interacting with guests to ensure a positive dining experience
- Communicated effectively with servers, deli, and host to maintain smooth operations while prioritizing good work relations
- Cultivated and nurtured interpersonal relations, ensuring positive work flow and an enjoyable atmosphere for employees and customers
- Prepared and served high-quality beverages and plating desserts, ensuring adherence to customer preferences and dietary needs
- Supported team work flow by restocking supplies, managing table turnovers, and assisting during peak hours
- Operated point-of-sale (POS) systems for order input and payment processing ensuring accuracy
- Preemptively setup restaurant space in anticipation of customer comfort and care
Lube/Tire Technician
Big Brand Tires
Arroyo Grande & Atascadero, California
01.2021 - 10.2024
- Assisted customers with tire selection and recommendations.
- Performed routine maintenance on equipment to ensure optimal performance.
- Collaborated with team members to streamline tire service processes.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
Barista
Starbucks
Bakersfield
01.2021 - 01.2022
- Engaged with patrons to take requests for coffee drinks, food selections, and beverages.
- Implemented feedback from customers to improve service quality and menu offerings.
- Operated POS systems with accuracy to streamline transactions.
- Facilitated teamwork among baristas for improved operations.
- Maintaining quick adherence to essential beverage protocols.
- Performed basic inventory assessments and facilitated restocking processes.
- Upheld operational standards by prioritizing safety measures and accurate stock management.
Education
Associate’s Degree - Psychology
Bakersfield College
01.2018
Skills
- Welcoming and friendly attitude
- Prioritizes work relationships
- Flexibility in constantly changing environments
- Effective written and oral communication
- Detail-oriented approach
- Efficient task prioritization
- Process optimization
- Strategic planning abilities
- Consistent maintenance of workspace
- Proactive attitude
- Maintaining positive relations and environment
- Conflict resolution and successful de-escalation
Timeline
Front Desk Agent/Concierge
Paso Robles Inn
06.2025 - Current
Busser/Barista
Robin’s Restaurant
11.2024 - 11.2025
Lube/Tire Technician
Big Brand Tires
01.2021 - 10.2024
Barista
Starbucks
01.2021 - 01.2022
Associate’s Degree - Psychology
Bakersfield College