Geraldine Przybyszewski
Chandler,USA
Summary
Dedicated administrative and financial professional with over 10 years of experience in customer service, office administration, insurance coordination, and team management. Proven ability to manage office operations, support HR processes, handle billing and insurance functions, and provide exceptional client service. Skilled in coordinating daily schedules, dispatching crews, and improving office workflow and financial performance.
Overview
8
8
years of professional experience
Work History
Office Manager & Operations Coordinator
Little John's Lawns
Chandler, AZ
12.2023 - Current
- Serve as the primary point of contact for customer inquiries via phone and email, ensuring timely and professional responses.
- Manage daily office operations, including administrative tasks, scheduling, and dispatching service crews to job sites.
- Support HR functions, including onboarding new employees, assisting with orientation paperwork, and maintaining personnel files.
- Provide service estimates and communicate repair alerts to customers based on property assessments.
- Coordinate crew assignments and logistics for daily service routes, maximizing team efficiency.
- Maintain office records, organize documentation, and ensure compliance with internal policies and procedures.
Financial Coordinator / Insurance Coordinator
Blacker Orthodontics
Chandler, AZ
06.2022 - 08.2023
- Managed patient accounts, billing, and insurance claims with a 90-day resolution goal.
- Handled accounts receivable and daily financial reporting.
- Provided front office support including patient check-ins, appointment scheduling, and phone inquiries.
Financial Coordinator / Backup Treatment Coordinator
E&S Orthodontics
Chandler, AZ
02.2022 - 06.2022
- Processed insurance verification and billing, resolved payment discrepancies, and managed collections.
- Liaised with third-party payors to ensure timely and accurate reimbursement.
- Supported treatment planning and financial arrangements with patients.
Patient Scheduling & Treatment Coordinator
Mortenson Orthodontics
Chandler, AZ
02.2019 - 02.2022
- Maintained appointment schedules, insurance billing, and financial reporting.
- Conducted insurance verification and discussed financial obligations with patients.
- Provided front and back-office support, including sterilization and lab coordination.
Patient Service Representative
Associated Dental Care
Chandler, AZ
02.2017 - 12.2019
- Handled insurance billing, appeals, patient correspondence, and front desk responsibilities.
- Provided financial counseling and estimated insurance coverage for treatment plans.
- Managed scheduling, collections, and sterilization of dental equipment.
- Assisted with social media marketing for patient outreach.
Education
Certificate Dental Hygiene - Dental Hygiene
Carrington College
Mesa, AZ06.2008
Skills
- Office Administration & Clerical Support
- Customer Service & Communication
- Insurance Verification & Billing
- Accounts Receivable/Payable
- Dispatching & Crew Scheduling
- Onboarding & HR Support
- Financial Reporting & Estimates
- Microsoft Office Suite & Windows OS
- Front/Back Office Coordination
- Social Media & Marketing Support
Timeline
Office Manager & Operations Coordinator
Little John's Lawns
12.2023 - Current
Financial Coordinator / Insurance Coordinator
Blacker Orthodontics
06.2022 - 08.2023
Financial Coordinator / Backup Treatment Coordinator
E&S Orthodontics
02.2022 - 06.2022
Patient Scheduling & Treatment Coordinator
Mortenson Orthodontics
02.2019 - 02.2022
Patient Service Representative
Associated Dental Care
02.2017 - 12.2019
Certificate Dental Hygiene - Dental Hygiene
Carrington College