Gerard Cruz
Amarillo,Texas
Summary
Highly motivated business professional with over nine years of experience in a fast paced sales environment. Proven ability to exceed sales expectations and develop others with the ability to adapt to new sales techniques. Exceptional aptitude to multitask while keeping a positive attitude in all situations. Poised and competent with demonstrated ability to thrive in a goal oriented environment.
Overview
9
9
years of professional experience
Work History
Battleship Retail Sales Manager
AT&T
Amarillo, TX
03.2021 - Current
- Lead in developing winning culture and team to ensure achievement of store goals
- Effectively manage team by developing, coaching and refining employees skill set
- Analyze daily reports to pivot or adjust action plan to maintain high level of success
- Exceeded goals through effective task prioritization and great work ethic
- Resolved problems, improved operations and provided exceptional service
Assistant Store Manager
AT&T
09.2019 - 03.2021
- Oversee all aspects involved in daily operation of retail location
- Manage and develop team to inspire high performance, collaboration and teamwork
- Utilize strategic perspective and ability to champion change
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement
Retail Sales Consultant
AT&T
Amarillo, TX
06.2013 - 09.2019
- Provided integrated solutions to meet each individual customers needs
- Performed well in goal driven sales, customer service, and problem solving
- Ensured superior customer experience, demonstrating products, and addressing concerns
- Answered product questions with up-to-date knowledge of sales and store promotions
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
Skills
- Critical Thinking
- Sales Quota Management
- Networking Events
- Coaching and Mentoring
- Sales Strategies Implementation
- Operational Efficiency
- Sales Team Leadership
- Employee Performance Management
- Driven Work Ethic
Timeline
Battleship Retail Sales Manager
AT&T
03.2021 - Current
Assistant Store Manager
AT&T
09.2019 - 03.2021
Retail Sales Consultant
AT&T
06.2013 - 09.2019
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