Summary
Work History
Skills
Timeline
BusinessAnalyst

Gerard Listhrop

Business Analyst

Summary

Professionally trained Financial examiner with 9 years of experience ensuring high standard of competent financial analysis, record management and program management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and excellent communication skills. Willingness to take on added responsibilities to meet team goals.

Work History

Business Analyst

Tecolote
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system.
  • Remotely managed 5-member logistics team and coordinated with senior leadership on daily taskers

Defense Travel System Finance Technician

Tecolote
  • Patiently walked individuals through basic troubleshooting tasks.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Assisted with updating technical support best practices for use by team.
  • Documented support interactions for future reference.

Finance Analyst

Tecolote
  • Developed financial models, analytics and automated reporting and forecasting tools to increase productivity.
  • Measured actual performance against operating plan and interpreted results for all levels of management.
  • Compiled and coordinated financial data for analysis and reconciliation.
  • Monitored and adhered to compliance requirements for covenant deliverables.
  • Compiled data, reports and year-end audit information.
  • Collaborated with finance team to complete detailed analyses of short- and long-term strategic forecasts to assist with resource planning and capitalization needs.
  • Prepared and submitted reports and monthly financial statements.
  • Contributed to preparation and outlining of annual budgets.
  • Prepared financial and statistical analyses, graphs and [Software] presentation materials and provided analytical support for finance team and operational partners.
  • Reviewed and reconciled general ledger accounts for monthly and year-end reports.
  • Provided tailored financial analysis and offered advice to improve business processes and manage costs.
  • Improved financial operations with careful, in-depth analysis and proactive recommendations for improvement.
  • Updated, reconciled and resolved issues with computerized accounting system.
  • Researched and analyzed revenue and expenditure trend for accuracy and integrity.
  • Provided valuable forecasting using cutting-edge technology to reduce costs and increase long-term productivity.
  • Collected data from other divisions to support quarterly forecasts.

Financial Services Technician

USAF
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Conducted research, gathered information from multiple sources and presented results.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Handled [Number] calls per day to address customer inquiries and concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked with customers to understand needs and provide excellent service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Skills

Data analysis

Consulting

Needs assessments

Quality assurance

Workflow Analysis

Microsoft Office Suite

Project finance

Timeline

Business Analyst

Tecolote

Defense Travel System Finance Technician

Tecolote

Finance Analyst

Tecolote

Financial Services Technician

USAF
Gerard ListhropBusiness Analyst