Gerardo Gutierrez
Brooklyn,NY
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Sales Associate
Lids Locker Room
05.2023 - 10.2025
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Monitored competitor activity to identify market trends and adjust sales tactics accordingly.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Sugar Factory
03.2016 - 06.2020
- Managed multiple tables efficiently while maintaining high attention to detail.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
C Wonder
04.2013 - 01.2016
- Analyzed sales trends to provide insights for promotional strategies and inventory adjustments.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Front Desk Concierge
Local 1549 DC 37
06.2012 - 10.2013
- Utilized reservation software proficiently to manage bookings and track important guest details accurately.
- Greeted visitors and members upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
Education
High School Diploma -
Brooklyn Community Arts And Media
300 Willoughby Ave, Brooklyn, NY 1120506-2011
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Outgoing personality
- Teamwork and collaboration
Accomplishments
(Food's Handler License)
(Certificate Of Entrepreneurship): Business Readiness, Mission Statement, Creating a Business Plan and Budgeting.
Affiliations
City Kids Program
The Fortune Society Program
Timeline
Sales Associate
Lids Locker Room
05.2023 - 10.2025
Server
Sugar Factory
03.2016 - 06.2020
Sales Associate
C Wonder
04.2013 - 01.2016
Front Desk Concierge
Local 1549 DC 37
06.2012 - 10.2013
High School Diploma -
Brooklyn Community Arts And Media
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