Gerardo Pereira

Completed on-time deliveries by choosing the best and most efficient role.

Provided professional attention on every detail on the vehicle as maintenance and cleaning.

Improved customer satisfaction by finding creative solutions to problems

Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Provided exceptional customer service, ensuring a friendly attitude with every customer interaction, in person and over the phone. Answering questions and ethically handling credit card and cash payments.
• Optimized routes consistent with delivery expectations, efficiency, and traffic knowledge, decreasing delivery times and increasing customer satisfaction.
• Verified each delivery order against the ticket information to ensure accuracy.
• Presented a clean, neat, and professional appearance in person and with vehicles to ensure positive brand promotion.

• Loaded and unloaded truck parts as required
• Developed and followed efficient driving routes
• Maintained all schedules and required documentation
• Handled credits and returns with Parts Counterperson
• Used pallet jacks to transport parts to requested locations
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• Managed production to comply with management guidelines to enhance revenues and profits.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Maintained an orderly kitchen environment to reduce wasted time searching for ingredients, utensils, etc.
• Communicated effectively with the staff regarding food allergies and dietary restrictions.
• Gained knowledge of food safety regulations and best practices.